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February 2022 by Rita zhang
(Translated by Google) bad service,(Original)服务很糟糕、
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October 2021 by chun w.
I don't know if their rates are good but this bank is a pain in the butt when it comes to mortgages. They always take a long time from my experience and I've seen them make nonsensical requests (like force the seller to paint the basement and put in new carpetting).If you choose them, hopefully it'll be worth it.
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October 2020 by devon Ren
(Translated by Google) Open an account today. Unexpectedly, 8th Avenue Huangjia Bank has such a good staff, Shao Qian, professional and friendly service. Hope that the overall staff can maintain good quality to treat customers(Original)今天 来开个账户。没想到8大道皇佳银行 有这么好的工作人员邵倩 专业和友好的服务 希望整体工作人员能保持良好素质对待客户
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May 2020 by Lena Ma
Can't use ATM machines after banking hours and they're not opened weekends. No one ever picks up, took me 2 weeks of calling. Their website doesn't give any other info other than the branch numbers and the guy working their "online banking" line literally took 10 mins to pull up my information and told me to call the branch back to add an email so I can set up an online account. Why does this bank even still exist????
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April 2020 by PUBG科技助手
(Translated by Google) Rubbish(Original)垃圾
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January 2020 by Weitian Li
10 am on Tuesday, Nobody picks up the phone. This bank is a joke.
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November 2019 by 王孟起
(Translated by Google) Very junk service(Original)非常垃圾的服务
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February 2019 by Quan Gip
Surprise! Surprise! I actually have something nice to say about a bank. I came in looking to open a savings acct close to home and went here. It wasn’t a fun wait or a short one but it was apparently for a reason. For when I met the manager Phillip and heard what kind of options to pick from man did he have a lot to educate me on. He took the time to explain each services provided with each acct and why 2 of them weren’t for me. I wasn’t rushed or pushed towards products I didn’t need he gave me advice like I was his brother. I love how he took the time to educate me on his banks services to make the proper choice instead of one being thrust and forced on me. Go see Phil.
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February 2019 by itsdr3w
I recently entered this bank to inquire about the services and products offered here and I had the pleasure of dealing with the manager, Philip Tam. An exceptional young man who took the time to explain to me what the bank had to offer. Not only is he professional but he is compassionate and exemplifies great customer service. Banks are a dime a dozen but my interaction with Philip would happily make me bring him my business.
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February 2019 by Shirley Liu
This branch delivered top notch customer service. Best people I’ve ever dealt with.
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February 2019 by Qin Huang
(Translated by Google) Service attitude is very bad! Want to turn off the account is a variety of reasons to let go of you! waste time! Killing will not open this bank account again!
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May 2018 by Nancy M.
This bank has a business line but is always closed when business customers come. They have very few tellers to help you. When there is a long line and customers complain the manager and tellers state that their workers are off for lunch. I believe most lunch breaks are not at 3-4 PM. Even when the customers are on the line for after a good 30-45 minutes the workers that 'went out to lunch' are still not back yet.
