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January 2024 by Mimi LaBelle
Store was closed an hour before it stated. Went yesterday at 7:02PM, it was closed. Closing time states 8PM on all sites. I feel bad for the people who work there because it’s a disaster and completely empty if stuff isn’t everywhere. If this store is going to be in such disarray all the time, you might as well close it.
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January 2024 by Felix Guzman
Clean and organized. The only con would be that the shelves were a bit under stocked. One of the few places that I know that I will always find Charleston Chews at.
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January 2024 by Kyle Amoroso
Worst run place ever. Management is rude. The store always closes 1-2 hours before what their schedule is supposed to be because the staff all don’t want to be there and they close early. It’s a shame. I’ve been shopping at this chain for years and I don’t think I will be anymore
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December 2023 by Arlene Belfort
This store needs better management. The store is a mess, and the merchandise is all over the place. The workers are lazy, and the line is always long. A long line with 2 sometimes 1 cashier, with 5 workers on the floor. SMH. The crazy part is that they don't allow you to use the self checkout. Why have it if we can't use it ? The worker tells me it's so they don't steal. But it has a camera ? I don't get it ?Knickerbocker location you you need a better manager. You just opened, and we are all complaining already ?I would rather go all the way to the Five below in downtown Brooklyn. That store I am in and out. If the owner reads this reach out to me. I can show you how it's done. SMH
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December 2023 by silver one
Lazy employees, 1 register open with a line of 20 people. Not only are they slow but I watched 3 employees walk by and not even think about helping. Horribly lazy employees can't even be expected to do the basics of their jobs.
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December 2023 by Greatest Greatness
I came here for a charger came in asked one guy he showed me & said more was upstairs he then showed me the ones upstairs called out to his co worker who was pure good energy got my charger went to pay the cashier was cool as well really nice today 12/09/23 respect happy holidays
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October 2023 by Jen Tres
Brand new store under 6 months so 2 stars seems fair given the consistency of bad experience. Last one I walked in there at 7:25. Store closes at 8 pm. I was told we close in five minutes. I only needed to grab something quick. Knew where it was. Was down stairs online for more then 30 minutes. They were in such a rush to get people out but insisted on having only one cashier who was slow as paint drying. If you had closed out the cash part of your till you could have opened the second register as card only. The manager insisted on standing on at the door to guard people from coming in. There were other team members upstairs Lord knows what they were doing because they most certainly are not facing the store because every time you walk in there no matter what time of the day it is it's a hot disaster. And seriously unless you're meeting EOD by 12 noon most of you are not going to have a job past Christmas. This is piss poor management of a store that had a lot of potential. But honestly why do I want to shop in another store to stock and ran the way Dollar tree is. Get it together five below. Bushwick don't need another store just taking up retail space for the hell of it.
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October 2023 by Carmen Vazquez
This location on knickerbocker Ave NEVER opens ontime in the morning and they close earlier than closing time. I try to support stores in my area but I end up going somewhere else.
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October 2023 by Alissa Cabral
We can’t have nothing nice in bushwick. Customer service 0/10. The shelves are never stocked. Self check out doesn’t work only two registers are open and the place looks like a pig sty.
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October 2023 by Roberto Sanchez
This Five Below sucks. How they have self checkouts that never have been opened since they opened then have a line of 10 people with one person checking everyone out. Makes zero sense to have self checkouts if it can't ever be used.
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October 2023 by Vanessa Mendoza
I like the place ?, it's just that they sometimes have 1 or 2 people working in their when they have many workers their stocking. And second of all, the first time they opened, they had polymer clay, and now nothing. Please put back things that made us come here in the first place, and we'll start coming anytime.
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September 2023 by Roberto S.
This Five Below sucks. How they have self checkouts that never have been opened since they opened then have a line of 10 people with one person checking everyone out. Makes zero sense to have self checkouts if it can't ever be used.
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September 2023 by Josefina Flores
Very stocked with things for school, dolls, books, sandals, bathing accessories, candy, key chains, etc. and affordable prices.
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September 2023 by Jack Brewster
Store is completely filthy. Clothes strewn everywhere, items on the floor. Terribly run
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September 2023 by fidel cintron
Has got to be the worst 5 below, no customer care or professionalism. THE WORST