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January 2024 by Suat Ferati
I got chandelier and it was damaged. I called them Who answer the phone try to blame on the electrician I want to recommend anyone buying anything from this place ?
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December 2023 by Milana Fridman
Great people and prices!!! Very friendly environment! I am definitely coming back here again!!
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November 2023 by Denise Barr
I purchased a bedroom set and my experience from the purchase through the delivery and set up was exceptional. I also stumbled upon Flatbush Express Furniture and am very pleased with the service, positive follow up, professionalism and willingness to accommodate all of my requests. I believe I found a gem and will return to purchase additional items. By the way, I absolutely love the bedroom set!!! Thank you Albert, Betty, Eli and the delivery team!!!
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November 2023 by Helen Teslia
Very happy to have stumbled upon Flatbush Express Inc. The staff was responsive, accommodating, and so so pleasant. I was unsure about what I specifically wanted for my home and was provided with so many options that were high quality and would fit the place so well. I had everything delivered within 2 weeks which was amazing! Very happy to now be lounging on my new sectional!!!
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November 2023 by Michael Mirkin
I’ve been shopping at Flatbush express furniture for over 20 years. They have always been reputable, honest, and trustworthy. Their products are high quality and have never had any issues. A++
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October 2023 by Kate Levter
I hope more people will read reviews before making a purchase. DO NOT buy anything here. They delivered a sofa with parts of different colors, of poor quality. They didn't want to take it back. Then they took it back, and I've been unable to get my money back for three weeks. I've never encountered such rudeness here in America.
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October 2023 by Boris Ryl
After shopping around in many dofferent store i ended up in flatbush Express. When i came in i was greeted by David and Ilya , let me start of by saying the amount of options they had was beyond belief. I showed them some photos of furniture that I saw in other stores and that I liked. They quickly showed me better quality high, end, European furniture. For the same price that I was getting Chinese garbage from other locations, believe it or not, I pick something even nicer it was in my budget. The best part is it took two weeks for two arriving to me. I don’t what else to say except for David and Ilya were exceptional at helping me find the perfect bedroom and living room furniture for my new home. The service was beyond expectations and so was the price I give them five stars I would’ve gave them 100 if I could because that’s exactly what they deserve, bottom line amazing customer service, amazing communication and amazing prices. What else can I ask for? I want to personally thank you David once again for being so patient with me and providing me with the best option for my money I will definitely be coming back
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October 2023 by Julia S
I want to warn people not to buy anything from this store❗️❗️❗️Better to buy at other stores such as Wayfair or Overstock - There were never any problems, good prices, the goods always arrived in high quality and exactly the one I ordered, and not something else, and there is always the opportunity to return it if something doesn’t suit you!This store has low quality products!!! Don't waste your time and money on their product! Terrible customer service!!
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October 2023 by Viktoriia Khokhlova
Disgusting service. When clarifying details and placing an order, they say one thing. In fact, a completely different product arrives. The manager responds rudely and refuses to solve the problem. DO NOT BUY ANYTHING FROM THEM!
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April 2023 by Samuel Edward Chestna
My fiancee and I purchased a bed frame here. Fantastic customer service--the woman running the store was very knowledgable and answered all of our questions. They also delivered the bed on time and with great care. The product remains in perfect condition years later. Would definitely recommend doing business here!
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March 2023 by Jessica Gets
We recently bought an Italian bedroom set and are so happy with it! We have been buying furniture here for the last 10 years. Our experience with the sales people are always extremely progressional and everyone is super friendly and helpful. The delivery of the furniture was also exceptional. Prices here cannot be beat!
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February 2023 by Kevin Lariviere
?Please stay away from this store! ?Hidden Store Policy of No Returns on Furniture! A sofa that we bought was delivered to me with defects! I call to change it or refund my money! and they told me that they do not accept returns, they let time pass and I called many times, I even went to the store! They sent useless!people to my house to fix it . In the end, they couldn't fix the problem and I asked to change it, they told me that the price had changed and that I should pay more! I paid more money for the sofa and the lady who was in the store behaved rudely speaking in their language even though I understand what they say! Do not buy there unless you want to pay extra money, !!!!
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February 2023 by Jhon Kamol
They do not accept returns…..even if their products are not as shown in the book! (Don’t get scammed). read the receipt well before giving a down payment! Better buy in prestigious stores, I assure you that it will cost you the same price, better quality and you will avoid many problems with the people of this place. The woman who serves is going to try to steal as much as she can, she argues with the customers as if they were her enemies! you can see it in the previous reviews
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April 2022 by Muhammad Tahir
My parents have been their customer for a decade. Few months ago they purchased 2 sofas from them which started tearing off with normal use. Despite of several visits, calls and emails for help and support, they said that they cannot support 1 week after sale. How hilarious!? Do not get ripped-off here!
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December 2021 by Lydia B.
This is my go to place for furniture now. So far I've made 2 purchases from them and I am a happy customer! They have a wide selection of furniture to chose from and also offer tons of catalogs to browse through. Very reasonable pricing and not having to assemble anything makes for that WIN WIN that I look for when shopping for furniture. Thank you Ely! I appreciate you!
