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March 2024 by Liora Y
The one star reviews here, truly don’t shock me. I went into this footlocker to buy myself and my son a pair of sneakers. The staff is extremely unhelpful, every question I asked their response was “oh I don’t know… oh I don’t know etc” ok well what DO you know?! Most sizes weren’t being carried at this location either, every size I asked for in a pair of sneakers again their response “oh we don’t have that, oh we don't have that” ok we’ll, what do you actually have? The man behind the counter had major attitude and mentioned he’s the “store manager” for a store manager I’d expect more curtesy and politeness. Needless to say, I will not come here again. (I didn’t end up buying the 2 pairs of sneakers I was going to spend $200 on, their loss) It was my first time at this location and I’ll never go back. The store was also EMPTY, which didn’t surprise me. Save your time, skip this one!
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March 2024 by Davit Partskhalaia
This store sucks I was waiting kids shoe for 11 min and nobody helped me?
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February 2024 by amy yang
The employees are the most useless people ever they just stand in front and do nothin please find better workers for your business they all have attitude or slow in the brain idk but it’s truth don’t spend your money in this store ?
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January 2024 by Irakli Ulumbelashvili
The woman at the register was extremely impolite. When I requested a gift receipt, she initially ignored me. Upon politely asking again, she responded rudely, stating that the receipt was inside the bag. worst experience….
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December 2023 by D
The workers on the floor are nice but the manager black lady is rude. U say hi how u doing and she don’t say a word. Just looks at u
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December 2023 by Jonathon Zhen
Bought my kid’s shoe from Kid’s footlocker and brought it to this store to return and they said they don’t accept returns from Kid’s foorlocker??? That’s not what the website said.
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October 2023 by Abdelkarim Elsehetry
Very unsettling was my experience at this store. I paid them for a pair of shoes tagged at 49.99 with 100$ bill and they ripped me off fifty dollars more and I got no change in return. They claim the camera in the back of the store shows the employee doing the right thing but I think he is actually trying to keep his pockets well fed. If you need shoes watch out for the sales reps at this footlocker. Shady and not well-to-do in the least. Btw I waited an hour after the store employees made the mistake of stealing in plain view for my change and never got it.
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October 2023 by Frank Borowiec
Could use more staff and a better selection for kids but it's Footlocker ! Always have a decent amount of selection for adults.
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October 2023 by Anna Iavrian
After waiting 15 minutes for a shoe i got the display shoe and was told it was the last one when they just received these shoes. Exactly why retail is dying and everyone is purchasing online. Another store for sale soon I guess.
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October 2023 by Irina Ligay
The worst customer service I have ever seen , I am shopping in foot locker stores for my kid and myself very often, but at this store I don’t want to buy even a sock , there is no service at all , I tried to talk one of the girls in the store to ask her if they have my size of sneakers , first she gave me an attitude like I am asking smth extraordinary and she acted like she give me a favor to look in their app , then she said she will bring my size and disappeared , I was waiting for 20 min after I saw her to ask about my pair of sneakers and she even didn’t want to talk to me , really ????? I came up to her and politely wanted to ask but she turned even though she saw me . I don’t really understand does the store wants to make sales or they are giving a favor to their clients , what’s going on ??Again never would go back there , the attitude they are giving is unacceptable
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October 2023 by Mike
They only let you try on one shoe, the used one from the shelf…guess I look like a thief couldn’t even have the second shoe. Awesome way to drive away sales
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October 2023 by Royal Service Pro Inc.
The worst customer service ever , hopefully foot locker management read the reviews and start to pay attention to their sales people in the store , the attitude and negligence they give to their clients affect to your sales
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August 2023 by David German
Great store and the sales associate was very helpful
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July 2023 by Betito Leon
I was very surprised and economical 3 things I grabbed and it came out very economical I'll be back again soon
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July 2023 by Sophia Lian
Nasty attitude from the front cashier. I was wanting to return 2 pairs of shoes since they didn't fit well. I paid cash when I bought it. They said that they only had $200 and didn't't have enough money on them and to come back later. When I asked if I could just return one and come back later to return the other, the front lady scoffed and gave me the nasty look and then went on about how they can't and how everyone is now paying with a card. After I said okay and started leaving she started to whisper to her coworker about me. She didn't treat anyone else like this. Perhaps because of my accent or the fact that I'm not as fluent in English she thought it was okay to treat me this way. It's not.
