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May 2023 by Richard Chen
Have bought 13 appliances for 3 homes over 9y and always the best with perfect delivery even the one time we had to deny acceptance of a dented range which they redelivered perfectly the day after. Kudos to this stellar retailer!
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December 2022 by Darren C
POTENTIAL BUYERS BEWARE!!!!This is a second location for “AC appliance and electronics” in flushing. This business is well known in the Chinese community were shady business practices.Our family purchased 3 Gree ductless AC systems in 2021. The price was great, installation was quick and easy. Fast forward one and half year, one of the system gave an error code and did not have any heating during the coldest day of this winter. We called the repair department and was told the part needed to resolve this issue is covered but the labor would cost “approximately $100 something”. The mechanic came the next day and after one and half hour it was found that the part provided did not solve the issue. The mechanic told us it’s not “$100 something” but costed us $250. I reached out to the repair department once again and was told the price for labor varies and the quote I was given doubled. After explaining him situation he later said it’s an issue with the coil in the compressor. This time, again, the part is covered by not the labor.Even though it was written 5 year and 10 year warranty, only the cheap plastic parts that cost $5-$20 are covered but the labor will end up costing more than the original price of these cheaply made units. BUY AT YOUR OWN RISK!!!
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January 2021 by Carmen Jiang
Avoid this store at all cost, this business does not stand behind product they sold. They are hands off once product is delivered. I recently bought a LG washer, paid extra for installation. Technician/delivery guys refused to wait for a test run and left in a rush. I did a test run right away and noticed the drain hose has a small crack, leaking water. Called to the store immediately and the salesman told us to contact LG to arrange service and get duck tape from nearest 99 cents store. They delivered a defect product and refused for replacement.
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January 2021 by Weekee Chew
Great service and price. Awesome people.
