Greenpoint Frames is a business known for its terrific and dedicated staff who provide incredible service with professionalism, patience, and an unmatched attention to detail. Customers report spectacular customer service and craftspersonship, with staff expertly providing all options and steering customers to the perfect choice for their framing projects. The high quality work and elevated results are frequently praised, with many noting that every penny spent is worth it for the care given to items like concert posters, commissioned art, and personal paintings. While the quality is consistently highlighted, some customers note that communication can be better and that one should expect potential delays beyond initial timelines. There is also a recommendation to bring a project in person for an accurate estimate, as phone quotes may differ. The prices are noted to beat other options in the area. Overall, for those seeking great service and perfect framing for items they care deeply about, Greenpoint Frames is considered a terrific place with a lovely and dedicated staff.
Incredible service. Had a painting framed here, and I was extremely impressed by the work and subsequent customer service
February 2024
Terrific, dedicated staff who expertly provide all options, & steer customers to the perfect choice. Great service & high quality work. (& prices beat everything in Mnhttn!) A++ !
February 2024
Good quality frames but communication can be better and one should expect delays. I ended up waiting 7 weeks for the frames that I was told will take 4 weeks (accounting for their busy season) and had to follow up multiple times for a status update past the timeline they provided since there was no update or explanation... read full comment
