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March 2024 by Num N.
Employees are lazy and very rude and have no respect for customers and management is even worse the only thing that's missing is a circus tent outside to go with all the clowns I'd rather go to home improvement stores that are next door and across the street at least their employees have respect for customers
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February 2024 by Henry T.
Every time I go there , the employees are walking around and don't care if customers needed help or not. They all just stand there, mask one worker to help me look with an item which supposedly be in stock, They told me it was out of stock, this lady saw me struggling ask me if I needed assistance, I guess she was the manager All ten employees are lazy no one wants to help.
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February 2024 by Ramón Reyes
Tools at a good price, they are not the best, but they solve
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February 2024 by Agron Dreni
Many basic tools are so cheap when You compare to big chains like Home Depot or Lowe's!
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February 2024 by Shlomo Levi
Do not find exactly what advertised in store only item. Have to buy more expensive items
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February 2024 by Nick Kons
This particular location is a disaster waiting to happen The security does not know how to be discreet and very racist towards people NOT of color. made it very clear with his racial remark he made towards me employees don’t know how to keep their hands to themselves while others are violating your rights management refused to even acknowledge that something has happened while refusing to give me her name while covering her name tag, then removing it completely while other employees are whispering in the background for them to hide in the back .Called up the next day and asked for manager he claimed that he was the manager was very rude refused to give me his name and then hung up the phone on me corporate needs to investigate this immediately !!!!!
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February 2024 by Frank L.
Been here a few times and also bc it's literally across the street from my job. Checked it out and they have this place well organized and clean. You have workers scattered throughout store. Don't have to wait 20+ minutes like you do in Home Depot. ( you know what I mean) Yes they might not have everything Depot or Lowe's have, but for the basic tools needed, they got it. The Hercules brand they got is no joke. So far I'm impressed with the Hercules impact driver. Gotta say, the speed is right there with Milwaukee. Hoping to see more sales in the future ahead. Pretty fair in pricing. I mean with how it is nowadays, what is too expensive?
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February 2024 by Roberto Ordóñez
They have everything for mechanics
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February 2024 by n drey
I like this store , it's a really good experience
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January 2024 by Izzy B (Izzy)
Boring. Was expecting more but with Lowes and Home Depot close by can understand why the disappointment. I don't see them lasting long.
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January 2024 by Damian Staron
Worst experiance ever. I usually buy from online store but today I decided to take a 40 min drive and visit the store. The manager Henry Agramonte very disrespectful person. He basically kicked me out of the store with refusing to let me pay for my merchandise. It all started when I was looking for sand blasting kit that I didn't see on the shelf. So I asked him if it's in stock, he said wait and when I turned my back it was on the top of the shelf. He got very upset that I was trying to grab the product while he told me to wait and he started to scream at me like I was a kid. I just replied " it's not that serious man" and walked away to register. He followed me and told me to go around the aisle to make a line, I said I will wait here because there was only one person in line and I didn't want to go all around. He said if I won't go around he will refuse to service me and he went to all registers to tell them that I can't pay for my products in cart. He escalated the situation for no reason and later ordered me to leave the store. Definately I will never go back to this location. People in there are rude especially not expected this from the Mannager.
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January 2024 by Thomas Fonseca
It seems I can find everything I want it hasn’t failed thanx Harbor
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January 2024 by fish hook
The lady manager was so helpful.. she went in the back to get me a snap rope and shackle.. then brought me a shopping cart to put it in and then i asked for white powder paint she got that for me too... what a great store and employee
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January 2024 by Dexter Ramcharan
Very disappointed in harbor freight Brooklyn. I specifically went to your branch after going through utter hell at Home Depot to purchase a toolbox. Henry the manager at harbor freight Brooklyn REFUSED to permit the sale of a four drawer US GENERAL tool box to me because I was driving a car. He did not look at the car or evaluate the feasibility of it fitting in my vehicle. The tool box could’ve fit twice on my vehicle. Instead he crudly told me I need a pick up truck or larger vehicle for a $200 toolbox. SOMETHING NEEDS TO BE DONE ABOUT THIS UTTER NONSENSE. Harbor freight Brooklyn WILL NOT RECEIVE MY BUSINESS ANYTIME SOON!*****UPDATE*****Went to Harbor Freight Hempstead and they GLADLY SOLD ME THE SAME TOOLBOX AND HELPED LOAD IT INTO THE CAR. Thank you Greg from harbor freight Hempstead as for Henry the manager at Brooklyn you should learn from Greg how to serve customers. Btw the box fit comfortably in the backseat with no issues
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January 2024 by Giorgi Gogolashvili
take car of parking spots everyone parks blocking other spots