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March 2023 by Brittany Elise
Honestly, I am very disappointed. I’ve bought from this company for years so I am very surprised at how bad the quality of the hair has become. I do not recommend
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September 2022 by ChilledVibes
Brought their studio bundles in their Brooklyn store. The bundles weren’t full all the way through the ends. The wefts were big. My install came out super bulky I removed it the next day.
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June 2022 by Nancy E.
Stay away from Herimports. I "was" a customer since my first order back in 2013/2014. The distributor must have changed overtime because in 2021 I ordered a closure which fell apart within 1 week of install. I sent photos and asked for even a partial refund as this has NEVER happened with any closure I purchased before but their (Chantal and Her Imports USA Customer Care team) response was it was my stylist fault alone who is booked out for 3 months. The stylist told me it was definitely the quality of the closure and even pointed it out before treating and installation. PLEASE DO NOT WASTE YOUR MONEY TO BUY HAIR FROM THIS UNREASONABLE COMPANY.
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December 2021 by Shayla Mulzac
I purchased their Studio Bundle deal 20"-22"-24". The quality of the hair isn't that great. It's equivalent to bundles from a beauty supply store and it's not like their premium bundles at all.The wefts are a bit thick for a flat, middle part sew in style.I stopped by their store on Quincy Ave in Brooklyn many times and their customer service is A+. I ordered my hair online and their customer service was just the same, amazing. Super fast and reliable shipping.Packaging was as expected.Overall, I recommend HerImports.
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December 2021 by Cocoa Goddess
Clivette is very sweet and helpful. I brought the studio bundles straight. The hair was so silky smooth. I can’t wait to install!
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December 2021 by mary talley
both women were amazing in having patience with my young children on top of helping me pick out quality premium bundles . i was a little picky but clivette had my back .
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December 2021 by Samantha M
By far this hair is one of the best hair hands down
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December 2021 by Darean Rhodes
The quality is great!
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December 2021 by Oyindamola Lawal
Great hair, great customer service!
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December 2021 by Paula Petty
Sami was absolutely amazing!
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November 2021 by T C
WAYYY TOO MUCH SHEDDING ! I used to purchase this hair 5-6yrs ago, it was great. I recently purchased (to freshen up a few old pieces - YES they’re still alive lol) BUT the quality has DRASTICALLY changed. The shedding on these newer bundles is endless ! It’s thin and tangly. I DO NOT RECOMMEND! SAVE YOUR MONEY!For now I’d recommend trying ‘House of Bundles’ hair, not 100% satisfied but I’d give them an A-/B+ when it comes to quality and shedding. Good luck ladies ..
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July 2021 by NaTavion Cowan
Amazing quality in service and the hair!
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April 2021 by Gicile DuBois
Love they're hair.. Everyone there is friendly and super helpful
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March 2021 by Ebony C.
Listen. I'm not a yelper. And it takes a lot for me to write a review. But I spent 309.21 on hair today at this location and never felt more disrespected. The sales girl ( or lack there of) couldn't be more useless. First of all the store is as big as my bathroom so not much Personal space. Secondly the young lady behind desk was so an interested and what I came there for. I asked for the hair I was interested in. She gave me one option. Next I asked was that the only option she reluctantly got up with an attitude threw some other hair on a desk and said this is the other option. I ask her what is that. She said it was the was premium bundles. I asked her what's the difference between the studio and the premium. Yet her mask was hanging from her ears. And she was just so annoyed by the questions that I was asking giving me 1 to 2 word answers. I have purchased to see you before. So I wasn't really concerned with the quality of hair. However. When someone is coming in your place of business to make a purchase you should Act as if you give a s**** Which she clearly did not. This review is getting two stars only because I love her imports. Mainly because of the lack luster enthusiasm/boredom/uninterested/unprofessional attitude of this young lady. She should be fired. No bueno
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January 2021 by Jane Doe
WAYYY TOO MUCH SHEDDING ! I used to purchase this hair 5-6yrs ago, it was great. I recently purchased (to freshen up a few old pieces - YES they’re still alive lol) BUT the quality has DRASTICALLY changed. The shedding on these newer bundles is endless ! It’s thin and tangly. I DO NOT RECOMMEND! SAVE YOUR MONEY!For now I’d recommend trying ‘House of Bundles’ hair, not 100% satisfied but I’d give them an A-/B+ when it comes to quality and shedding. Good luck ladies ..
