-
September 2023 by Jeremy Dominik
Location had a sign stating it was closed and to go to park slope. Website still shows it as open.
-
August 2023 by Shlomo Fisherowitz
The location was permanently closed with a note on the window to drive to another location 20 minutes away. HERTZ has dropped their quality.
-
May 2023 by Darrell S.
Instead of asking me, do I want the optional coverages the worker just charge me for the additional coverages not being aware of what I was being charged she added all the premium coverages and told me that's just an authorized hold come to find out it was all a lie STAY AWAY
-
May 2023 by Samuel J.
Do NOT rent from this location they will try to scam you any way they can! Returned an absolute full tank of gas and they tried to charge me 150 dollars for the refuel. Horrible business.
-
March 2023 by Avigayil Lopez
Bad costumer service and not honest at all!!! they lead me into a terrible situation which got me to tow my car and not have a rental for the day!!! Lost so much money because of this!! Never again going there!!
-
January 2023 by Mendel Hart
Worst place to rent.Had a rental for the weekend and the exterior got dirty from mud while driving in the snow today when I went to return the vehicle they told me to either take it to a car wash or to fine me 400 bucks this is outrageous as this is the normal use when driving in the winter...
-
November 2022 by Avrum Hartstein
AAA members awareness.Have a AAA membership which offers 10%off plus waiving the underage fee,1. Rented once and did not include the AAA code so was billed regular price plus fee so when I picked up the car I asked if anything can be done to adjust and the answer was when you return the car but when I returned they said "oh I can't help you".2. Went back to rent a car for this weekend and this time I made sure to include the AAA code when booking, but was told that I need a physical AAA card when reached out to AAA they said that they stopped issuing physical cards and I should inform the manager, went today to return the car and showed them the email from AAA but the still refused.Rental location not too honest!
-
July 2022 by Scotty James
Nat was absolutely amazing and accommodating to my family needs and went above and beyond to make sure we were taken care of and had access to a vehicle.
-
July 2022 by Anthony garrett
I called this location in Brooklyn on Remsen Ave Due to the issue with my Rental car from Hicksville & when I got there she opened the door I pulled the car into the building & she checked my car & inspected it & she saw what I meant ? the car was never cleaned correctly well she showed me how she cleaned her cars it was the one I was getting & she cleaned it perfectly & I would return to rent from her again
-
May 2022 by Geo Falcon
I don't know what's the problem with Hertz rental they always have an attitude no matter where you go even this one. You reserve a car online and when you get there there is no car that is what happened to us. No I will not recommend this place or any other place that has the name hertz f*** out of here. Now national that's a good place budget that's a good place.
-
May 2022 by mike lee
Terrible place they don’t have cars available and they are just terrible pls don’t waist your time and money don’t rent by them
-
May 2022 by Suzette Lawes
Didn't have a an issue with the workers. They were pleasant, hope it stays that way.
-
March 2022 by Iyana A
I rented a car almost a month earlier and when I arrived on the day of my pick-up as soon as I walked in they told me they had no cars. I was disappointed at that, but they got me a Lyft to another location which was great, but it took me out of my way. The car that I smelled like smoke, was dirty, and the wiper fluid was low. Ultimately, I think the representatives did the best they could with what they had, but the experience could’ve been better!
-
November 2021 by Cory Mickle
Rude and terrible service. Nobody picks up the phone either.
-
October 2021 by Oleg K
a second time I didn't get my car . I've never recommended that location if u have choice move over
