-
November 2023 by Peter Wagoner
Honest, friendly, and helpful. I’ve gone here for oil changes, inspections, and engine repair, and have always left impressed. Thank you for your help!
-
November 2023 by Ashlee Pitock
I got my AC compressor replaced here in July. The service turnaround was quick (two-three days), the price was fair for the work and everyone I interacted with was pleasant and straight-forward.Recently the compressor seemed to not be working again, so I took it back and they diagnosed and fixed it within an hour without giving me a hard time in any way. Honest people doing solid work. Will be back!Services: Auto A/C recharge
-
September 2023 by Julie W.
Always reliable - reasonable pricing, always happy with their work. We have been going there for over 10 years and have not been disappointed. Highly recommended
-
September 2023 by clyde henriques
This place has changed! They wanted to replace my breaks for a spongy line, then I had to wait for my car because they used it to run errands!Service: General repairs & maintenance
-
August 2023 by SaberTooth Johnson
Disappointed considering all the good reviews. Went in to have a catalytic converter shield installed. They are listed as an authorized installer for the Miller Cat Shield. When I went in they told me it would be $150 for them to install the shield. I had purchased the shield from the manufacturer (for $230) and had brought it with me to the shop. I find the price Holy Land charged for installation to be exorbitant. There is a large sign above the counter in the shop that says the rate per hour is $95. They took less than an hour to install it. Beforehand, I had researched the price range for the installation and people said they paid anywhere from $60-$125. I would have expected to have paid $100 at the most for this quick installation. The guy who called me to tell me the car was ready was definitely rude. He got annoyed when I questioned him about the price. When I mentioned the sign above the counter states the hourly rate of $95, he asked me why had I agreed to the price when I left the car with them. I told him that I was asking him a question but he didn't respond and passed the phone to someone else who was one of the "nice" guys. The rude guy also revealed to me on the phone that it would cost $150 only if I paid in cash. I didn't have time to go to the bank at that point as they were closing soon. They should have told me that when I dropped off the car. I paid with a card and it came out to $160+. I feel that for about 40 minutes of work they overcharged me. When I paid, I questioned the person (the nice guy who seemed to be in charge) who took my payment. He insisted that they worked on my car for more than an hour, which wasn't true. I dropped the car off after four and they close at five. Then to justify the price, he said that two people worked on my car and that they had to drill holes to attach the shield. The guy who took my payment did show me the shield installed on the car prior to taking it down from the lift which I did appreciate. They also installed the shield quickly which was also good. Lastly, when I had dropped off my car, I had told them that the box with the catalytic converter shield was in my trunk. They took the box out of the car and never returned it. It was the shipping box so it had other items that the company had sent like documents and the custom bit that fits the custom screws for the shield. I had paid extra to get custom screws. I only noticed that they didn't put the box back in my car after I got home. I called the shop and they told me to come back in if I wanted to get the custom bit that came with my shield. I live in another borough and it's in no way convenient for me to drive back to the shop. I asked the "nice" guy who seemed to be in charge to please mail me the screw bit. After much ado, he said he'd mail it. Well a week passed and I hadn't received anything in the mail. So I messaged him again asking about the bit. He responded that he forgot to mail it to me and again recommended that I come into the shop to get it myself. I once again explained that I live in another borough and that it's not at all convenient for me to go by his shop. So he finally agreed to mail me the bit. In fact, he sent me a pic of a stamped envelope addressed to me. Great! Well not so great after all. He didn't secure the metal drill bit in the envelope so it poked out of the envelope and was lost during transit. He just dropped a chunky piece of metal with a pointy end in a flimsy paper envelope and didn't think to at least tape it in place so that it wouldn't move around and possibly fall out of the envelope. Overall, I'm not buying the nice guy hype and affordable prices mentioned in the previous reviews. I feel that they will overcharge you given the opportunity and they definitely can be aggressive and rude, depending on who you talk to. I'd never return to this establishment. They caused me an unecessary headache through their negligence and did not remedy the situation in a common sense fashion.
-
June 2023 by James
i took my car in for a general check up - it cost $400 (totally over priced for a prius but i was new to the neighborhood). i am pretty convinced they actually did nothing and my car just sat at their shop for a few hours while they “inspected” it because the window cleaner ran out a few weeks later and the tires weren’t pumped up. in my experience, good shops ALWAYS check these minor details for you before the car leaves. on top of the questionable service, the guys working at the shop are extremely rude. it was overall a terrible experience and a huge waste of money. i will never go back to this shop.
-
May 2023 by Lynne A.
My car broke down while visiting my daughter in Brooklyn. The guys at Holy Land were terrific. They recommended a towing company and then fixed my car in time to leave when I had originally planned. Their prices are fair and the communication good. So glad I found them!
-
April 2023 by Nkosi M.
Great service, attentive, trustworthy, great people! One of the most important qualities you look for in a mechanic is being able to trust them. I feel like I'm in good hands every time I bring my car here.
-
March 2023 by Ryan H
Holy Land Auto helped me service and repair my car earlier in the year. They were trustworthy, organized and communicated with me throughout the whole process.
-
March 2023 by Joe S.
Took my car here due to a weird vibration that the clueless guys at Pep Boys couldn't figure out (but still charged me for). It did take two tries but the owner took it upon himself to figure things out and actually didn't charge me for the first attempt. A breath of fresh air and a smooth ride once again!I'm a fan.
-
January 2023 by Pam E.
Joe always provides best service. Had taken my car to him for many years. Always honest, fast, and good work. He could have continued to take my business but instead looked after my best interest, and advised me that the time had come to get a new car and to not replace the transmission. Recommend highly.
-
January 2023 by Matt D.
Took my car in today thinking I knew what was wrong. Even gave him the part to fix it. Joe called me inside of an hour to let me know it was actually rats that had chewed through the wires! That's what I get for parking on Warren Street for weeks on end. Only charged me 50 bucks extra even though he had to take the front of the car apart and rewire everything. What a gent. Now my go to auto guru.
-
November 2022 by Paul Connors
Nothing holy about this place. They tried to rip me off. If you go here be careful. They’re sneaky!Service: Vehicle Inspection
-
November 2022 by Samuel Ke
Stay away from this shop! Bring in electric car for inspection which only cost $10 but charged you $37(price for gas car). Owner even threaten you he can fail the inspection on purpose for not paying the $37! Will report this to DMV.
-
September 2022 by Renzo
They did fix my tire but it took them an hour to jsut put a brand new one on and it cost $200 and then they tried to say I need new shocks for $400. I took it to a different place and passed the inspection easy with no need for anything new. I would not recommend this place especially when I’ve gotten a new tire for less.
