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March 2024 by Stacey Gibbs
She was friendly knowledgeable and accurate
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October 2023 by Julian Partyka
I waited 40 minutes for my appointment, no one at the branch acknowledged I was there. A CPA finally came out to tell me they can't take any more appointments today because some system is down? Not sure how true that was because they successfully completed an appointment before me. Regardless, assuming there was an IT issue, why not tell me and another customer who also waited 40 mins for their appointment? I would have been happy to leave and try again on another day, just be transparent if you’re having issues, but nothing. Staff did not acknowledge the voiced concerns from me and the other customer, seemed entirely uncaring about the wait and did not offer rescheduling options.Based on this experience I won't be using H&R Block tax services again.
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February 2023 by Erica Valera
Demora was great! She handled my first visit with such ease and she is very professional. I will be coming back here
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December 2022 by Miss T Ju
This location seem sketchy like a front. I wouldn't trust any business that might be money laundering. People should record everything at any financial or court or medical institution. Otherwise you will be taken advantage of
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April 2022 by Maria Nunes
Look let me say something I didn't write my review yet about H.R & Block. I had been very busy trying to do my taxes by myself, all right . I had contacted one of the offices of H R & Block around the city, and I had spoken with 3 persons ,by phone. The conversation I had there , who answered that inquire , I don't recall, that day. And the first Lady daisy, she couldn't help me, and transferred the call to another person. I explained Evy again , for what I need help with my taxes. After I had explained all what I was looking for help. And after I answered all the question , that lady told me they cannot help me, and I better find someone to help me, doing my taxes.. Maybe my returns is not that kind , they want to prepare, or something else, and the dont want to get involved to filed up . No problem, I move forward. And also I can give them, how many star's I want too give here. It's the second time I got disappointed with them.I wish them good luck and God Bless all of us...
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April 2022 by Ashley Smith
I recently moved to New York and knew that I needed help with my taxes so I decided to file with H&R Black. Madou Guira was the professional who filed my taxes and I really enjoyed working with him. He was very though and explained everything to me. His services were efficient, accurate, and I would definitely go to him again.
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March 2022 by Peter Parker
If im in situation that i can't file my taxes that year
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February 2022 by Sarah F.
Came in to do my taxes, never gotten help from a professional before. I was able to get excellent help and explanations on the different ways in which I could file without paying the heftiest prices (which is what happened when I tried to do my taxes mysef last year, since I had mostly 1099 NECs and had to pay taxes). Everything was done within an hour, and it was well worth the fee. I worked with Madou, who was excellent and very nice.
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February 2022 by Keith Gupton
Your fees are entirely to high. Your fees should be based on the amount of your refund. My federal refund was roughly 554 dollars. After your preparation fees and transfer fees, you get 184 dollars and my federal return is roughly 393. That's unfair. Nothing personal, but I will no longer use your services in the future.
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February 2022 by Andre Thomas
I have been a HR block client, for the past 16 years, the tax preparation very informative, an very knowledgeable of the operation.
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February 2022 by Kimberly Ramos
She was fast and got straight to work on my file
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August 2021 by Jermaine Jones
Good help assistance.
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June 2021 by Caroline Hirsch
The people that work there are super nice. They follow the book on your taxes. Both English and Spanish speaking tax- preparer's. The cost was $130 if you have a W2 and some receipts. Surprised that anyone who filed their unemployment had to pay $180 to have there taxes done. A little too expensive for 1- W2 and 1 -1099G.
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June 2021 by Christian Colin
the specialist was clear on the reason for the amount on my return and I was clear on the questions I asked.
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April 2021 by Yarivette Ocasio
The tax agent explained me all the info clearly.
