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November 2024 by K C
Came in to get a new card as the one I was supposed to received never came in the mail. As soon as I entered the bank the manager Raphael was there to assist me all the way in getting my new card. Thank you so much for your great service.
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October 2024 by Daniel Johnson
One of the worst banks and branches , they don’t answer the phone and are not knowledgeable of their own accounts . Corporate do something about this. Also always lying about card machine being down .
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May 2024 by boris sofiev
I made appointment at this bank to open an account and they refused me service manager lied said there card machine doesn’t work
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November 2023 by T W
1 person don't know nothing who suppose to help with atm then had the nerve they need a real bank there.
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August 2023 by Peter Rinaldi
Itwasveryfine
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July 2023 by Audrey Buyund
Good service..always willing to helpWith all your banking needsPeople working at my bankAre very nice and friendly
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June 2023 by mileika bell
I use the ATM. It's good for me.
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May 2023 by Luis ENy
There's a lot of problems with the bank. They got ATM problems every month. ATM problems.
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March 2023 by Rosie (0199)
Was in bank today and had an argument with the customer service representative. She was given my ID but did not bother to call me although she had no customers and saw me waiting. I asked her why she did not call me. She said someone was supposed to bring me over to her and she did not look at the ID although my account open. This is not "Banking that stands with you".
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December 2022 by Jah Bands
They Descriminate , and blocked my card because of the amount of the check I deposited…. I hate citizens bank
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December 2022 by Newsteps
Helpful staff. Professional.
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April 2022 by R Chris
The worst place you could ever walk into walk into. Came to open an account had to come in twice and no one seems to know what’s going on or who’s availability to help. I was told by someone sit here and wait. Asked how long and they said “I don’t know”. It wasn’t like I don’t know how long but we’ll try out best to get someone. It was more like I don’t even know you’re here but maybe just maybe we’ll see you sitting here and help you before the end of the week. Finally saw someone and the place is like a ghost town. Still I was told they have to set me up with an appointment for another day. I said if I gotta come back again don’t bother setting up an appointment. She replied, “Okay”. The place was empty! An appointment to return another day to open an account in an empty back? This can never be a real bank. Good thing Citi bank is right around the corner! Only had to go in once.
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March 2022 by Aishaya c
No one seems to answer the phone over there, every since the merg with citizen it’s horrible customer service.
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June 2021 by Sami Ameen
Customer service couldn’t have been any worst literally worst bank I ever set foot in my life how do you hire people likes these white lady is sooooo rude and don’t wanna work I highly do not recommend anyone to set foot in this place
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January 2021 by Aberkae Godrilla
The worst Bank !
