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April 2024 by James Pummer
The people work here are really nice. Very friendly. Had some issue about a wrong item that was sent to me but they are willing to help.
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April 2024 by Bonnie Haynes
What a store should be. Beautiful layout, really nice clothes...but most important a great, fashion oriented staff. Such a nice experience after online..
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March 2024 by Shauli Rejwan
Great collection but more important super kind and nice stuffMy girlfriend’s new cote was vandalized on the subway, the stuff got her a new one!!!I can’t express how nice and kind they were to usHighly recommended to check them out
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March 2024 by Brahim Mansaray
So I hear that Catalina is no longer with J Crew. Good riddance.
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February 2024 by Richard Burda
Good place to buy a basic tux.
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February 2024 by Frank Lopez
Nice people clean store.
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January 2024 by Doll Doll
Have you ever had an experience where you have to tell someone/everyone? Well I'm telling the staff in this store here is freaking AMAZING!!! they help you find any and everything!!! I went to pickup a little gold bag and walked out with two shopping bags!!! J.Crew have the best Crew... Wythe Ave!!!
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December 2023 by J D
Awesome spot
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November 2023 by Aidan E.
Cannot stress enough how bad this store is They hemmed my pants but they took in the crotch instead of the length of the pantsI emailed j crew corporate about a refund and they approved it because the botched the hemming But when I went to the store to return it they refused to accept itI then had to mail in my return to a j crew warehouse 2 months later still no refund even though they received my merch 1+ month agoI email j crew again and they ask me to give my credit card number so they can refund itI get on the phone with another support agent and he says they don't have the ability to manually refund it and says he needs to open an investigation that may take 2 weeks or more He then yells at me for sending my merch to the warehouse (like they told me to do) instead of the store (which refused to accept my return)So 8 weeks initially plus 2 more weeks for the investigation / case number. That's 10 weeks of my life spent calling and emailing j crew just because this one store refused to accept my returnOf corporate tells you to do something, do it The products here are fine and the sales associates are nice enough but can't recommend shopping here because the hemming job was so bad and because the returns process has been a nightmare
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November 2023 by LadyDay Morris
Friendly staff. Found street parking easily.
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November 2023 by Lythia ROUSSEAS
Love the staff at Williamsburg J. Crew, they are always willing to go in the back and look for sizes. Best J. Crew! Very well laid out store but wish it were larger to have more items.
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November 2023 by Nadine H.
No sales help needs more workers 5 ave munch better more sales help don't recommend this location
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September 2023 by Nadine Harris
No one to help me store dirty clothes on the floor needs workers clothes wrinkle
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July 2023 by Regina Santiago
I can find here many items, or none.Service is always good here.
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June 2023 by Gabrielle
Cat was an absolute legend!!! I came by on a Sunday afternoon, they were super busy with plenty of rude customers (why you got to be that way people?! just be a decent human!) but the whole staff was holding it down like absolute lovely pros. Everyone was kind and very helpful. I had some returns and exchanges but everything worked out perfect, thanks to Cat and the whole crew!
