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July 2023 by Maria Rodriguez R.
I have purchased 2 air conditioners from Joe's and have been more than pleased with the service each time. Arline, owner and customer service coordinator extraordinaire, does whatever it takes the make everything right. Prices are competitive and delivery is spot on. I live in a large high-rise in Manhattan, and Joe's is the go-to appliance store for many tenants in the building. Try Joe's Appliance. You will not be disappointed.
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June 2023 by Dorre R.
Got an air conditioner from here , not a huge purchase but Joe was amazing to work with ! I had a lot of requirements of the ac and was struggling to find a unit that would do the job Joe asked for a bit to do some research and called me back the next day with a few units that were exactly what I was looking for and gave me pros and cons of all. I selected one and he scheduled delivery and installation for the next day. The guys showed up on time did a fabulous job cleaned up and took the garbage out too . Such a fabulous experience start to finish .
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January 2023 by Leilani Morell
I honestly think this group of men are honestly disgusting as I was walking down the street (I live in the area) one of there workers on the job cat called me as he was pulling up to his place of business. Literally screaming hey baby your so beautiful. Honestly disgusted
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January 2022 by Karen Fitzsimmons
I bought 2 Air Conditioners from Arlene at Joe’s and it went smooth and easy. I couldn’t be happier, and I was so thrilled they were in stock. What nice delivery guys too. I’m going back to get a refrigerator next week.
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January 2022 by Matt Schaeffer
I may change this review once my appliances are delivered, but the delivery process has been a nightmare. We had to change the original date of delivery, and the sales rep at the store told is it would come on a particular day. It never came. We were told it would come on another day. It never came. On the day we had originally scheduled the delivery (the day we COULDN'T accept delivery) we got a text from the delivery service, and had to respond that we couldn't receive delivery, so the sales rep arranged another day for delivery, and when we called the store to inquire when it might be coming we were told it wouldn't be coming today, and the reason was because we had changed delivery dates so often, which I believe is a lie as I don't think that anyone at Joe's Appliance actually arranged to have it delivered on any day but the day we couldn't be home to accept delivery. I wouldn't trust what a sales rep tells you regarding delivery date. We've wasted a lot of time with this store.
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May 2021 by Linda M.
I needed a portable air conditioner, but also needed guidance as to what would be best for me. Joe educated me, and patiently explained what I should expect from a portable. He was so happy to help me find the best solution for my situation. A couple of days later it was delivered. It was an effortless, easy experience. Joe made it very pleasant, and I felt comfortable because he knew a lot and was not just trying to make a sale, he genuinely wanted to find me the best product to do the job. Very happy I went there.
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January 2021 by Conley Lowrance
Arline went above and beyond to secure me the fridge we desperately needed. I was incredibly impressed by the speed of service and the generosity. I cannot recommend Joe's and Arline highly enough. Thank you!
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January 2021 by Timur Assembay
Thanks Arline for the good service!
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January 2021 by John Cirilo Sr.
Professional courteous and willing to help you
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January 2021 by Louis Zarowin
Great Service
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January 2020 by Paul Leonetti
If you live in NYC, and you don't get your appliances, air conditioning, or electronics from Joe's, then you are doing yourself a great disservice. Owned and operated by Arline Lewis since the 70s, this lady and her staff know about the products they sell like no one else's business!! There is just no substitute for this kind of experience....More importantly, they sell you what you need, not what they want to sell you - especially when it comes to air conditioning. The last thing they want is to have to go back and return merchandise, so they get it right the first time. Add to this, their more than better competitive prices, the fact that they deliver anywhere in the USA and you just can't go wrong with Joe's. Best wishes to Joe's for continued success under Ms Lewis's leadership for another 50+ years!!!?
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January 2019 by Richard Green
Improper AC installation. Don't know what they are doing.
