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January 2024 by None None
Great selection of vans sneakers high top and low top..plus they have other brands of shoes and sneakers ..slippers also oh and sandals ..tee-shirt ..kids shoe and sneakers.freindly and courteous staff..helpful also
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December 2023 by Herminette Peron
Big Thanks to Amir who helped us out when we were shopping. He provided amazing customer help! And was very nice ans efficient i highly recommend him if you shop in journeys on fulton street!Thanks again Amir!
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October 2023 by Estelle Nabera
Excellente expérience avec la vendeuse de ce magasin. Quelle efficacité et quel professionnalisme ! Elle a été force de proposition (livraison en magasin, pointures, modèles...). J'étais partie seulement pour regarder et je suis répartie avec de magnifiques NB. Le magasin est très bien tenu, bravo ! Je suis ravie de mon achat.
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June 2023 by fatoumata diaby
I visited this store while I was in vacation in New York, bought a pair of Converse and left. I just opened the box now that I’m back to my country, and what a surprise to discover that they sold me two left shoes. I should have checked before but I didn’t, because I thought that I could trust the young lady that was so nice.Now, I just got off the phone with a lady who’s answer is « I’m so sorry about that » while I was explaining my issue that is : they sold me two left shoes (by the way, one is dirty as it is the display model). I can’t change them because I’m back to France. I suggested sending them back one shoe at my expense, so they can send me the right pair in France, but unfortunately they don't do international shipping. I guess a new pair of shoes is gonna be thrown away…
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June 2023 by Shaitoria Breland
When I came in the two women did not want to help and they were being rude. The reallly skinny lady and the chubby older lady.
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June 2023 by Mickelle M
Clean and staff helpful. There is no parking around the area it’s a lot of no standing signs
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April 2023 by Shatine Houston
Went to this location yesterday with my daughter and fiance. We met a sales associate named Destiny.. she was so nice and helpful we came into buy our 1 year old her first pair of shoes unfortunately they are to big and so today I came to exchange her size but the store seems to have water damage so its closed until it gets fixed obviously. Hopefully it will be taken care of soon and I'll be able to come make the exchange I need. Thanks again Destiny.
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April 2023 by Jennifer Lee
Was blown away by how the employees at the DT Bklyn Journeys were so welcoming and attentive. highly recommend this location if you are in the mkt for a new pair of shoes as the staff is so helpful.
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April 2023 by Nicole Hackett
Courteous workers, knowledgeable and efficient. Great merchandise too
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January 2023 by Caleb Smith
JAMONE SMALL IS SUCH A GOOD EMPLOYE!! HE HELPED ME SO MUCH WHEN GETTING MY PURCHASE EARLIER! SO GLAD TO HAVE HAD HIM IN SHOP WITH ME
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December 2022 by Miranda Hughes
Wonderful customer service. Employee Tasnia went through such a hassle to find my shoe size and was able to find the last pair successfully. She is so sweet and kind and I look forward to shopping at this location again.
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December 2022 by Qozing
there was spider in my shoe and diana saved the day
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October 2022 by DB B
I've only been to this location twice, but both times I was helped by friendly, knowledgeable salespeople.
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October 2022 by Johnny Gat
Just got off the phone with some lady who seemed in a hurry to end the conversation. Saying "oh God" to herself as though I were being a nuisance or holding her up and then quickly ending the call after I said thanks. I was just asking some questions. I was going to go there (first time as it were for that store) but I change my mind. Forget about it.
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April 2022 by Patricia Atwater (Harley Quinn)
Great store, great merchandise, good customer service. But the workers are a bunch of children. Then someone ask what shoe you are asking for, you let them know the size you are asking for, then you let them know you are satisfied for what you are buying. I bought the shoes I wanted and got the crepe spray to go with the shoes and I even paid for everything in cash. I get home to wear the shoes and I see only one shoe in the box, the girl should have the sense to go get the other shoe and put it in the box and I had to go back to the store and let them know I want the other shoe because I paid my money for everything I wanted. This was the second time this store did me wrong. The first time, I got my daughter some shoes I even told them the size I wanted for her and I get home the shoes are not even her size. My mom even asked for some shoes she really wanted in her size the girl tells her the shoes don’t come in a half size and guess what it actually does online. I think buying shoes online is better than going in the store, especially this store. I’m not getting anything else from this store anymore I rather go all the way to the queens center mall location they will get me what I am asking for and not playing around. They should be glad I gave them 3 stars because at least they are trying to do their job when they are looking for the shoes you want, but when it comes to getting the shoes you really want to take home they don’t have any sense. NO MORE!
