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December 2023 by Maria Ramos
Great customer service!Jasmine is Knowledgeable and very serviceable to our needs and her patience is admirable.
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November 2023 by Laura Salvesen
This is one of the best retail experiences I've ever had. The staff are patient, knowledgeable and listen to what you want and what you're budget is. They don't force anything on you, at all.They take the time to make sure all your questions are answered and you're in love with your purchase.I worked with Jasmine and was so pleased with my experience. If you're looking for a new engagement ring or a trade in go here!!
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November 2023 by francisco cintron
Jasmine was wonderful she made us feel like family she heard what we wanted and made our dreams come true.We will be back soon to see her again for our next wonderful experience. Thank you Jasmine
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November 2023 by Steaksauce NYC
Jasmine branch manager at the Ceasars bay location, provided exceptional service to me. I was on the hunt for diamond earrings and she delivered. Her persistence, friendly, relatable and professional attitude speaks volumes. She took care of me and accommodated my needs by going above and beyond. Staff is also friendly and helpful, but if there is anyone you need to come to, Jasmine is the one. Thank you Jasmine for making my experience to be a great one. Appreciate you, the value you uphold for your staff and your commitment to the service you provide, your knowledge on products and genuineness. You the bomb.
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November 2023 by Moises Agudo
Jasmine the store manager was an absolute pleasure to work directly with. She is extremely thorough and doesn’t rush you to pick whatever it is you’re looking for. She was patient in helping me and my soon to be wife find the perfect wedding bands. Super accommodating and I highly recommend service from this store as well as her! We will be seeing you again real soon. Thank you so much ☺️
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November 2023 by Bri H
I went into this location the other day just to look around, but ended up leaving with 2 new pieces of jewelry lol. From the moment I walked in, i was greeted with smiles and welcome in. Kierra was amazing help with finding the right pieces that would suits me. She was patient as I gazed around for a while, but very attentive and thorough while I was there. If I needed a question answered she was there with the answer and had suggestions on what would look great on me. Definitely coming back to get more soon
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September 2023 by Pebbles Mortimer
Ms. Jasmin is SUPER FANTASTIC,,,KNOWLEDGEABLE ,,,SWEET PERSON SHE IS MY 1 ON 1 THAT I ONLY WILL VISIT N DO BUSINESS WITHI HVE BROUGHT 3 PIECES OF JEWELRY THIS MONTHN I OWE IT ALL 2 MS. JASMINI WILL C HER IN A FEW WEEKS ,,,I HVE 2 MORE DREAM/ WISH PIECES LEFT SO FAR 2 GET
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September 2023 by Kiyanna Figueroa
Kierra was so patient with me and very informative in what I was looking for. Amazing staff at the Caesar's Bay Location. S/Os to the Manager Jasmin too.
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September 2023 by Ibraheem Mahmood (Abraham)
Phong was fantastic. He was professional, courteous, and very patient. I recommend him to my friends and family.
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August 2023 by Laura Bruno
I have to say, my husband and I had the best experience with jasmine. She helped us so much pick out our center stone for my engagement ring. We highly appreciate and recommend her to anyone who comes in the store.
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August 2023 by Ian bonesmadd Davey
Jasmine is trulyyyyyy amazing her character her personality and hospitality is through the roof and Keirra as well they both played TEAM to make me veryyyyy comfortable and knowledgeable with making my purchase which I’m truly happpyyy I’ve made Thanks Again and God Bless Until my next upgrade or purchase :)
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July 2023 by Andrew Bristow
Best Kay Store I’ve ever been. Great service and very knowledgeable
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June 2023 by Deanna P.
Dao helped me and was extremely knowledgeable and helpful in picking out a ring. He walked me through every question I had and showed me many options. Even when a 10% offer that he mentioned wasn't applicable to the item I was buying he signed a business card offering the same discount to me on a future purchase which I really appreciated. One small qualm was that they did open later than posted on a Sunday, although I do understand that things happen of course!
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June 2023 by CHARLENE EDWARDS
Jasmin & Kierra were AMAZING!! As soon as I walked in I was greeted with a smile & wonderful customer service. My jewelry was sent for repairs and I left with additional jewels to add to my collection. ???
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June 2023 by Miguel Castillo
I will never buy again on this store they try to charge me twice to fix a necklace, the supervisor didn’t provide good service on top of that. I am very disappointed with Kay Jewelers and will most likely shop elsewhere for jewelry.
