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February 2024 by Michael Andrew
SCAM ALERT! Do not pay any bills they send you by mail it all a scam by them to see how many people fall for it…
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February 2024 by hasidic yiddish
they are sending me bills which i never was told will apply by my doctor
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January 2024 by Geraldine Valme
Lenco Diagnostic is an amazing lab! They are excellent with the result turnaround time. They are thorough with the critical lab calls and results. Their communication with our office is second to none. We have a few labs in our office and Lenco is by far the best communicatior. This is a testament to the company, but its also because, they have the best Lab representative that I have ever encountered over many many years. Joy is number 1 in my book. Her service to us is exemplary. She is always available, helpful, involved, caring, always willing to fix every single problem that arises (and quickly), always there for last minute lab issues or requests. Lenco (and Joy) are Top Tier. I recommend them to any office or hospital around.
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December 2023 by Esther Djmal
They don’t have internet and couldn’t print my prescription from my doctor. I never heard of such a thing… she said she has no internet for three weeks and she looked at me like I was strange when I was confused about a lab operating without internet or printers…
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November 2023 by T A
They are thieves, real scammersI had never heard of this place before in my life, .... I've never been to this place,I found a bill in my mailbox sent from them, a bill for a lab test that I never had.I will take it to the police and sue them. My lawyer will take care of you, bunch of Mafia
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November 2023 by Lana Jobava
Great customer service! i took my kids there for bloodwork and would like to mention how great was Isabella , the lady, who does the test.She did it in a sec in a very professional way.She is great with kids!
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November 2023 by Elizabeth Santos
My husband just receive 300$ bill when she never told us he had to pay and she said we take your insurance. It sure look like they didn't and she lie and he never pays anything when he gets blood work done somewhere else, so is it a mistake, or they are Scammers. So don't go to this place unless you want to get a bill of 300$.
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August 2023 by Vera A.
I have been going to Lenco for at least five years or more. I am an extremely difficult stick. I am utterly overwhelmed with gratefulness for the lab technician Isabella. Isabella is patient, kind and devoted to her profession and clients/patients. I highly recommend Isabella and this Lenco Lab.
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August 2023 by Kaydren N.
the Izabella lady or whatever her name is rude. she claims this is "HER" Lab. I walk in for an appointment I made and she says "no no appointment walkins only" and then she proceeds to give me the nastiest attitude and didn't even take the lab order that my dr made. I'm scared of needles so I definitely didn't want to get my blood taken here. y'all really need to fire her she don't care about her job and takes her nasty attitude with her. was my first time there for literally 1 minute and I'll never step back in there again. Quest is worth the more money. DO NOT GO HERE!! especially if she's on the clock.
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February 2023 by ANGRYPUPPET! !
I would give them negative starts if possible. First, the person who took my blood was so unprofessional I was tempted to leave, but had to go out of town for work the next day and didn't really have time to make an appt elsewhere.I went for labtests in December and have just come to find out they outsourced to Quest, who told me they can't give me my results because the samples took too long to get to their laboratory and were damaged. In the mean time, they Lenco charged my insurance, charged me a copay at the office, and are now sending me notices that I owe them additional copays for the lab results. When I call them to try to figure out what went wrong, they just keep repeating that I owe them this money and that I should call my own insurance company to get reimbursed. i am sooo aggravated! Hours and hours of my time wasted on these fraudulant charlatans!
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February 2023 by Edi Pruthi
Lenco is very responsible, organized and with great staff. I am using Lenco services through the NY Urgent Care in Yonkers, NY. Lenco offers great service, specifically, whatever I have, I talk to Michelle and the case is solved in minutes. Hey Lenco, thank you for the great service that you give to the big apple, and keep Michelle happy like she keeps Lenco customers, always happy.
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January 2023 by Oliphant Studio
Lenco is extremely easy to work with, has same day pickup, and is extremely accommodating and professional. I’d recommend their services to anyone in need.
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September 2022 by Dhurata B.
The Russian lady was extremely rude. She yelled at us to sit down before I even had a chance to explain what I was there for. My 4 year old son had to do blood work so she told me to sit with him and hold his arm. Before I even had a chance to hold him she got frustrated and said I'll take care of the next person. She then came back and put the needle in the wrong place and told me it was my fault because I moved his arm. She stuck the needle on the side of his arm nowhere near her vein. My son was crying in pain. Not only was she rude but she didn't know how to do her job. I will never come here again.
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June 2022 by Amy Warren
I work for Dr. Sarita Dorschug - Family Medicine, Lenco has provided our practice with exceptional service over the past two years. They are always professional and fast, their turnaround times has been excellent during the pandemic when we needed them the most!! Our lab representative is always available to me, always very helpful and super attentive. We look forward to continuing our partnership with Lenco into the future.
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June 2022 by S Peña
This place would do your lab work and never send you an invoice for your payment they would wait until the end and send you a final notice before it's sent to collection if you can find another location do so, I tried calling to explain that I was never sent an invoice before and if I can get an extension I was told no I asked how come if I was never sent previous notice just the final request I was told that's how it is you need to pay very unprofessional reps if I can give -5 stars I will
