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April 2024 by jah hul
Went to this store to buy a jacket, I waited at the counter for what felt like 10 minutes. As a result of getting wary of waiting on someone to cash me, I tried to get an employee by calling out to someone by the staff door by saying “hello? Is anybody cashing? Hello? Hello?” Out of no where the “manager” literally rushes up in my face with a terrible attitude “MAY I HELP YOU?!” I then asked to speak to the manager and he says “I am the manager whatchu want?!” He then tries to go back and sort with me. But I put what I came to buy on the counter and left. He was terrible, wanted to start trouble. I would not give any stars because of him
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January 2024 by Allison
The customer service here is horrible. Absolutely horrible. It’s really bad. The lady that rung me out was extremely rude and not welcoming and definitely on her cellphone instead of properly checking out customers.
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November 2023 by Sandra Louis
I loved my visit to this storeI found myself 2 ugly Christmas sweaters (for me they are beautiful)Friendly and smiling cashierLarge selection of clothing at reasonable prices
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September 2023 by LeRoi Goodridge
The clothing was ok but the staff needs training. They carrying on conversations while checking out customers and taking their time unnecessarily so and keeping back their customers. And to make matters worse, the music in the store is so LOUD, that you have to almost shout for them to hear when you are asking a question. I was on my phone trying to get someone to confirm an item was what they wanted, and could hardly hear them and they me because the music was excessively loud in the store. As I could no longer take it, I just left everything there and went elsewhere to shop in comfort and where I felt like I was welcomed.
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July 2023 by Alessandro Maldonado-Boicel
Good service, nice employees but the radio is BLARINGLY LOUD!
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June 2023 by meesa 9001
I've never had an issue with the workers. My issue is with the store. And their policy. I indertood why we didnt have a fitting room throughout the pandemic. My times have passed and it STILL isnt open.Its frustrating but fine we can still return it. NOPE. It's only exchange. The reason for the fitting room to still be closed is said that they have a broken pipe that haven't been fixed for 3 YEARS. I don't know if it's legit or not. But they need to accommodate SOME way. Of their isn't a fitting room give me my money back. If you won't give money back they allow us to try it on before we purchase anything.My sister just bought something in the store. And didn't notice a hole until after we tried it on at home. It was the last one in her size and she paid full price for something that shouldn't even have been on the sales floor. So now we have to either look for something in attempt to make up for it. Take the L (which I refuse because I already got Ls from here before. I just don't like a ton of things and when I do they won't match the price even if its the same color or similar style.) THEY JUST DONT WORK WITH YOU. Now she's disappointed. And I warned her about this store.If you find something and it happens to fit you and is your style that is in good condition. You won't have any issues. Enjoy your purchase. BUT IF YOU DOOOOO you're SOL. It's a W for them. Because they get money either way.If you're not ready to gamble. Don't shop here.If you really have a broken pipe fix it.
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May 2023 by Gabby Salas
Nice clothing jeans fit me really great ?
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February 2023 by Denise L.
this particular store (by Barclays) is terrible. I've been to other Mandees store locations that are far more better. I went to this location to return a summer dress (get store credit). The store had a weird smell, and there were large empty clothing racks left in the walkway leading up to the register (if I were in a wheelchair or used a walker, this would've been a fire hazard). To top it off, the only person who could conduct the return transaction got obviously upset that she had to stop what she was doing to process the return by saying, "why the fuck are there so many returns today?". I hope the owners read this because they need to raise their hiring standards.
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September 2022 by Blackstar8 bartholomew
I saw a short set in the window 2 months ago I asked the sales associate she referred me to the managers today I came in and said hello to one of the managers before I could even utter a word she walked me over to two managers and they gave her the okay to take the suit of the manakin I was so happy I got this outfit to wear to my ex girlfriend birthday party tonight thanks to Bryana and the rest of the team at landers you are appreciated your biggest fan Sylburn Bartholomew
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September 2022 by Sarah Kim
I’m the girl who fainted in the escalators because of a very embarrassing and avoidable issue. I never got her name but she wore a black shirt and jean shorts and I believe space buns. She bought me gatorades and water with electrolyte with her own money and after refusing to let me know her venmo, I have no choice but to come back and gift her a gift card >:) The kindest soul I’ve ever met and super understanding. If you can respond with her name, I’d love to know so I can personally thank her and everyone else in the store for taking care of me. I had to leave quickly because I bought frozen foods lol. If that’s customer service even though I’m not shopping at the store, I can only imagine how good it is at anyday.
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September 2022 by Astrid
Idk what some of yall in the reviews have been experiencing but i love this place and the workers. Me and my cousin were here pretty late to do some shopping and even tho i could barely find my size, it was still a good experience and i have never had any problem with the employees
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August 2022 by None
TERRIBLE CUSTOMER SERVICE. Clothes are cool but it's not worth the depressing customer service you get from girls who HATE their job and have a constant attitude like if you don't like to be a cashier LEAVE. You are losing REVENUE HELLOOOO! GREAT customer service gets you more customers which means more recommendations and more money. BAD SERVICE will make people go somewhere else! Hard working people do not want to get off of a long day of work and be given attitude by some chick who hates her job. Lord.
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August 2022 by GA
TERRIBLE CUSTOMER SERVICE. Clothes are cool but it's not worth the depressing customer service you get from girls who HATE their job and have a constant attitude like if you don't like to be a cashier LEAVE. You are losing REVENUE HELLOOOO! GREAT customer service gets you more customers which means more recommendations and more money. BAD SERVICE will make people go somewhere else! Hard working people do not want to get off of a long day of work and be given attitude by some chick who hates her job. Lord.
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July 2022 by Shamaine Cosgrove
If I could I would give this place zero. I wish I could get in touch with the owner because my sisters had such a terrible experience with one of the cashiers who was very rude and wanted to fight them because she was on the phone while at the register where she had a long line. She wouldn’t service them and proceeded to talk on her phone while having multiple customers wait in line.
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May 2022 by Giada Gazziero
I would give this place zero stars if I could. I get it, it's Mandee, not some luxurious store but hiring such staff is deplorable. No masks during mask mandate, you ask the cashier to wear it they laugh at you (I have a photo of the person in question), you ask them how long the store card is going to last, you get a "eh, a few months", "like how many months?", "Eh a few months, I just told you!" And this went on for a good 10minutes. All the staff is rude, lazy and with an horrible attitude. If you hate your job, your life or whatever, just go so something else, you ll do everyone else a favour.Try harder when hiring, please.
