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April 2025 by Sasha Abramson
This place is as always, a nightmare. 2 things I got there were expired
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March 2025 by Jenny Mercado
Some sales.people are friendly
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March 2025 by Amanda
I had caught a panic attack in the middle of the day as a result of some bad news so I sat on one of the chairs while shopping in this store to catch my breath while crying. A few minutes later, two employees, who saw my distress, yelled at me for sitting down on the chairs. One guy looked like he had on a loss prevention uniform, which is strange because I was not destroying or stealing property. Very rude of the staff. I’m never coming back to this location again.
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March 2025 by Ouby Jacotin
Bad perfume they sale there
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March 2025 by Mohammed Amir
The place is great and the staff were nice to me. I recommend visiting this place
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February 2025 by V Kendrick
In NYC. not bad
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February 2025 by Samuel Chi
Trying to buy luggage, shirts, and a chair. In the process of picking out a chair for my living room, a Marshal's attandent told me to get off the chair and there are no sitting on chairs for purchase. How are you going to purchase a chair if you don't sit on first? Funny, all other customers are using the floor furniture to place their stuff/items on it and she/Marshall didn't have a problem with that. In addition, I am sitting about 20 feet away from a uniform NYPD officer and he didn't see any issue. When you need uniform NYPD to after your products and tell your customers not to touch the product, I am surprise this place is even in business. Bad place stay away... my advice to the special protection by NYPD is to cover banks and trians and not failing stores.
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January 2025 by Ismail Kayid
Large but lack of good wares …
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January 2025 by Humberto Hepp
Not the best prices i’ve seen. Have s fee good stuff eith reasonable price. Didnt find whatbi came into for (winter glooves). It was -2c outside and about 30c inside, freaking Hot! Its a termic shock from outside to inside the store wich males unpleasant. Long linesnto pay item
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January 2025 by Ritas Perception
Trash customer service. Now all of a sudden they don’t take returns.
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January 2025 by Vladimir Kaminskiy
Big store, selection of products at cheap prices, usually busy
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December 2024 by מני לוין
There are things with a large selection and there are with a relatively small selection,
I found everything I was looking for but there is no order in the shelves/racks themselves and it took some time to find the things
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December 2024 by Anne Brewer
Came to buy cutlery and glasses but couldn't find a boxed set that hadnt been broken into and the pieces stolen.
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November 2024 by Raven Memory
i am writing this review to be aware of everybody. we went to Marshalls in Atlantic Ave on October 05, 2024. we bought some items for ourselves and we didn't check the receipt ( normally we don't) . at home in the evening when we unpacked everything i was just randomly looking at the receipt and found a strange charge named premium design $29.99, and that charge just middle of my receipt. we couldn't remember we buy something like this also checked several times maybe we bought something like this name. i didn't find anything in my bag like that. now i have no time to back argue with the store and checking the camera. i am buying stuffs from Marshalls last 7/8 years from different locations. nothing happened with me like this. so, i want to be aware of customers about this specific store, if you buy something from here check your receipt in front of the counter, not one times at least several times. Maybe i will not buy anything from this Marshalls location. They have some employees who are stealing people's money.
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November 2024 by Gisela Romero
Great store, but sadly I had a bad encounter with one of the attendants yesterday which the store coordinator ended up handling the situation very well. I came to return some clothes I bought online. The attendant rolled her eyes and huffed at me the moment she saw me with a bag (that only had five pieces to return).
She processed the returns by scanning each bag that pertained to each one of the items. She didn’t processed the return by scanning the tags of the items. What happened was that there was an item inside the wrong bag, and the total money to be returned to me was lower than what I calculated that it would be.
I told her that the total amount seemed wrong. She got desperate and said: “please sign here” by forcefully pointing to the signing space of the receipt. I asked her again, she got more desperate and said: “you got five clothes and ticket says five clothes, just sign here ok?”. So I was forced to sign something I didn’t feel comfortable
After this attitude, I decided to leave the counter and stayed on the side doing some math. I finally confirmed that she made a mistake so I went to the store coordinator. She quickly understood my case and tried to help. She went to talk to the attendant and I overheard she said: “it is her mistake to put the clothes in the wrong bag”
I get it that people are tired at the end of the day, as we all are. But please be more thoughtful and human. Treat people as you would like to be treated. Customers don’t know we have to return items inside each one of the bag, we assume the returns are done by tag (as in most of the stores).
I want to say huge thanks to the store coordinator who was so quick and helpful. I am glad the store coordinator brought positive energy after the bad encounter. Thanks!
