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June 2023 by Google user
Nana was so helpful! He walked us through the inventory and gave us plenty of time and space to choose the best match for us. We were going to go to another store but he was able to find another deal for us and even threw in two pillows. I felt totally taken care of and would recommend coming here to get yourself a new mattress! Thank you Nana!!!!
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May 2023 by Jeshua Richards
CHAD is a great knowledgeable person. I took his advice and I don’t regret it. He’s not JUST trying to get a sale. He wants the best for you. Same for Elijah. Both very nice people. They made my experience very good. Couldn’t be happier.
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April 2023 by Richard Mayer
We recently purchased a mattress from Mattress Firm. The experience was terrific from start to finish. We would especially like to compliment Nana Kankam's professional and knowledgeable service. His calm and patient approach in helping make the right mattress selection to accommodate our needs and his patient approach in answering our questions made the experience enjoyable. He managed the purchase, delivery, and follow-up of our mattress and was immediately available to answer our post-delivery questions. We highly recommend Mattress Firm if you want a great mattress and excellent service, especially Nana at the Brooklyn location. We give them an A++ for quality and service.
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March 2023 by force 1313
I went to Mattress Firm to purchase a new bed for my son. We walked in and within 2 minutes we were being helped. The salesman was very helpful and knowledgeable about each bed. He set each bed up so my son could lay down and test them out. He asked my price range and showed us beds that were in that range. My son picked 3 he liked and then we decided which one we would get. My son finally gets to get rid of the twin bed and move up to a queen size bed.
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January 2023 by Kishore Kumar
Nice collection and good deals, friendly staff and they help you in making a decision based on the need. Julie did help me in finalizing the Bed and Mattress quickly. Got me good deal and agreed for a faster delivery. Would definitely recommend this place to friends and family.
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January 2023 by Sara Sampson
Had a wonderful experience purchasing my new mattress from Julie at the Atlantic Ctr location. From the moment I stepped in she took great care of me, answering questions and helping me find the most comfortable mattress and within my price range. She was attentive and incredibly helpful and I will gladly recommend anyone to buy their next mattress from her specifically.
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December 2022 by Ibrahima Diallo
Julie really helped me out today when I didn’t know what I wanted. She was very professional and precise and everything she said was very helping. The options that were given as we were looking were very good and then she helped us with the perfect mattress I highly recommend that when you go here, you have her as help
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December 2022 by Michael Pelletier
Justin was great. Wasn't pushy, showed us mattresses in our budget and style we wanted. Once he showed us his stock, he left us alone to trying them out. Answered all questions we had and very friendly.
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November 2022 by erinrR1120BO
Great place for shopping and dining. Many stores and restaurants options. Easy to get to by subway. The only issue was the mall was a bit run down needs an upgrade.
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October 2022 by Samantha Zavala
Justin was absolutely amazing. He was extremely patient considering I brought my 2 kids with me. He was funny, easy to talk to and gave me some great choices to choose from. He was honest with what he recommended based on what I was looking for and I walked out being able to make my purchase! Thank you Justin for such an easy and amazing experience today. I appreciate that sort of customer service because it's hard to come across now and days. Please was clean and both of his other co workers were extremely nice as well.
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October 2022 by Valerie
Julie was such an amazing sales representative. She was very kind and understanding and walked me through all my questions and concerns. I came to Mattress with no clear idea of what I wanted and Julie really helped me to understand what my priorities are in a mattress. I would highly recommend this mattress firm location. Julie is truly a gem.
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October 2022 by Gerald George
The person I delt with was very nice and professional. Patrick explained things in detail and he coworkers were nice also. The mattress and bed was excellent just like the people working there. I had a overall great experience I would recommend that Mattress Firm to my friends and family.
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October 2022 by khawaja shahrukh
I called to order a mattress. The first time I called was just to get some information and the employee was super helpful and professional. The next day I called to make my order. There was another employee this time and they were super helpful. They made me aware of coupons and deals based on what I was purchasing and even answered my mattress and bed related questions and gave me helpful advice on the subject. Very friendly, patient and knowledgeable people from my experience.
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October 2022 by Michelle Nguyen
Patrick was very friendly, helpful and knowledgeable. I appreciate his patience in answering all my questions to help me choose the right mattress. I enjoyed my overall experience and would definitely recommend this location for your mattress shopping!
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September 2022 by almasfifty
My representative, Nana, was very professional; he gave suggestions and asked about my sleep patterns in order to get the best mattress for me. He gave options and allowed me time - no pressure. I appreciated his company, his time and his sales talents.
