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September 2023 by Connie Li
I’ve had 2 mattresses from mattress firm so far. Both have caused me agonizing back pain for the last 6 months because they were SO much firmer than the ones in store (which have been “broken in”) - I spent hours testing in store thinking “these are comfortable!” just to realize, when the actual mattress is delivered, that it immediately causes me discomfort to lie on them. I’ve put up with both for so long because I’ve been trying to get it to that “broken in” state, but is that worth the cost of back pain when I get out of bed every morning? I’m young without any joint issues - I can’t live life like this. If the delta between the actual mattress and the testers in store is so large, what’s the point of even patronizing a store in person? I might as well just purchase online. Deeply unhappy with my experience. My poor sleep has cratered every other aspect of my health. It shouldn’t take so many attempts to find the right mattress.
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August 2023 by Ludovic Schneider
Amazing experience all along the decision process to choose the best suited mattress.Ken who works there is the best ! Extremely knowledgeable and kind. The perfect place to go if you need guidance and advice on how to choose your perfect mattress. Highly highly recommend it!
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August 2023 by Antonia Alamo
I had a wonderful experience with Mario very informative in helping me with my selection. Store clean nice n beds on display looking good too. Thank You Again Mario and Mattress Firm for your business in bedding. Can’t wait to sleep on my new bed !!!!!
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August 2023 by Mark Kosiek
Mario was very knowledgeable and professional. . He listened to our questions and helped us find the right products for our needs.
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June 2023 by Karl Junkersfeld
Never thought I would ever say this in my life but it was an enjoyable experience working with Ken at Mattress Firm at Montague Street. Ken was informative but not pushy and made the experience of selecting a mattress a comfortable one. (Pun intended) I would not hesitate recommending Mattress Firm to any of my neighbors.
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June 2023 by Peter Biegen
Mario at 11201 (zip code) store in Brooklyn was great. Very informative and friendly.
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April 2023 by helene szasz
Hello, I was helped by Mario at the Montague Street store. He was very helpful, made sure that I understood everyhing, If the matress arrives as promised...It will be the greatest shopping experience.ThanksHelene Missale
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February 2023 by Patrick Murphy
Mario our salesperson was very friendly and helpful. He helped us choose a mattress and frame that we love!
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February 2023 by Justin Suess
Mario and Ken (the manager) are fantastic! Much pleasure to purchase my mattress from this location, the team went above and beyond to get me into the right mattress - highly, highly recommend!
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January 2023 by Shlomi Raz
Tom at Mattress Firm was excellent - helped us find the right mattress and quickly arrange for its timely delivery.
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November 2022 by Jeffrey Chabrowe
LOVE Mario and Ken at Mattress Firm Montague Street.Besides being very knowledgable and professional, they are super nice kind people who are truly looking to help out the customer for what he or she wants and not just trying to sell.
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November 2022 by Kimmy Trinh
I had an amazing experience here! Tom was awesome, he was so personable and extremely helpful with all of my questions and accommodating. I am super happy with my purchase and will definitely consider this location and team again if I need anything else mattress-related! Fully recommend.
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October 2022 by Bryant Y.
Mario was extremely helpful in helping us buy two new mattresses. Professional, patient, and fun at the same time. Delivery was the same wonderful experience. Gotta love Brooklyn. Highly recommended.
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September 2022 by Michael Lane
Bought a second mattress in the same week from Tom at MF on Montague St Brooklyn. Tom is knowledgeable, charming, and did not give the hard sell. He listened to what I wanted and I believe sold me the mattress I needed. Certainly the first one, for the guest room, has been great according to my guest.
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September 2022 by 唐芷珊
Mario is awesome! He understands our needs and provides us a wonderful experience in store.
