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September 2023 by Victoria
Mario F. was very helpful. I appreciated his calm demeanor. There's nothing worse than an overly aggressive salesperson. Mario listened to our needs, pointed out mattresses to test out, and let us take our time. We were a bit shocked by the prices, so we were going to leave and try our luck online, but Mario offered his expertise and was able to work with our budget and offer competitive pricing to what we were seeing online. We really appreciated his approach. We ended up buying a mattress and frame that day and delivery took about a week. We definitely left the store feeling confident about our purchase which is not something that you can always say when ordering blindly online. Thanks Mario!
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September 2023 by Nick Anderson
Fabian was a wonderful sales person. He discussed with me in detail my current mattress and what I should be looking for given my preferences. He helped me immensely and I am grateful that mattress firm has someone so kind and knowledgeable.
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September 2023 by Booth Dickenson
Kamicka is amazing. Patiently walked me through all the options and variations. Extremely knowledgeable. Helped make a great choice. Ask for her
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September 2023 by Robert Ruiz
I’m glad it was empty because I was taken care of really quick, Fabian was great and worked with our budget and recommended a mattress that was great for the price.I definitely recommend others to shop at mattress firm In green point and ask for Fabian.
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August 2023 by LUZ M CARDONA
Fabian, is a wonderful and professional staff of your firm. He took the time to choose the best mattress, and meet my needs with regards to the best mattress to ease my back pain. I will definitely recommend the Greenpoint Mattress Firm to my family and friends!
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August 2023 by Ross Newhouse
Chad was so helpful in finding us a mattress for our new apartment. He was able to ask questions that narrowed down our options while helping customers that were there before us, and then when he finished with them, he helped us pick a new mattress in about half an hour. It's a stressful purchase, you want to have the mattress for 10 years and it costs a good bit, so having someone like Chad there to make the process easier and point us in the right direction was incredible. We came out Mattress firm under our budget and being confident in our decision. Oh he also recommended a bar to go after that was SO cute. What else can you ask for?
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August 2023 by Laura Clark
Kamicka was very helpful in educating me on the difference in mattresses. She was very patient with me. I purchased a hybrid mattress. Great customer service ?
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August 2023 by Ava Romano
Fabian was very helpful and a relaxing presence. Buying a mattress today was very easy and a smooth process!
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July 2023 by Andrea Hicks
After much Mattress research, we went to Mattress Firm in our neighborhood and not only got great professional service, but was given several options by the store manager, Fabian, which significantly help me make up my mind. He was kind, friendly, pleasant to be with and ever so helpful. He was also extremely generous with his time. I would recommend Mattress Firm in Greenpoint wholeheartedly.
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July 2023 by Helaina Jones
Amazing customer service from Fabian in the New York store! Very knowledgeable and patient to help with my purchase over the phone!
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May 2023 by Scott Armstrong
Tiffany at Greenpoint hooked it up! Extremely friendly, knowledgeable and generous with her time. We bought a new king size mattress with her help, she made it easy. Thank you Tiffany!
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May 2023 by Alexa
Tiffany made purchasing my box spring an incredible experience! I felt my needs were met, I was communicated with clearly, and no questions were left unanswered!
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May 2023 by Julia K
Tiffany was great! Efficient, knowledgeable, & made it a stress-free experience. She was able to guide us to the right choice even though we weren’t sure exactly what we were looking for.
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May 2023 by Abigail Greene
A great mattress shopping experience (my first one) - make sure you ask for Tiffany. She is kind, professional, quick, knowledgeable and will get you what you need quickly!
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April 2023 by Marguerite Sanchez
Just moved into the area in Greenpoint and Mattress Firm is close by! Needed a mattress a special size and Mattress Firm had it! Excellent price and very professional associate Komika assisted with my order! I’m very pleased with the purchase I made!