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January 2024 by Francisco Garcia
Good deal and good service.
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March 2023 by rose-marie laviano
I went to your location located at 1675 77th street in Brooklyn on 3/12/23 to get a new cellphone. The Customer rep helped me me a great deal. She took her time and was very patient with me. She made sure I was set up on my phone. I was very pleased with service I got.
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January 2022 by BM
Was closed while on operating schedule
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December 2021 by Jose Jeronimo
Im here at this store while its supposed to be open and its closed. If its supposed to be open at 10:30 why isnt it open? Whats the point of having a schedule if your not going to follow it l?
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April 2021 by BM NYC vlogs
Was closed while on operating schedule
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December 2019 by Lora R.
I am still on the premises, but so impressed with the options and moreover, the service! Kyle is the bestest!!!!!!!!!!! I needed a secondary phone line, and this young man was so patient, pleasant, thorough in his explanations regarding plans/options. Kudos!
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November 2018 by Li Yan
the service is great! the phone price is same as the metropcs website. I Will recommend to my friends to join metropcs in this store.
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November 2018 by Peter Vargas
Knowledgeable and honest!
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November 2018 by Carlos Lopez
(Translated by Google) Good Service Spanish speaking.
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March 2018 by Richie N.
Jessica the store associate was very deceiving and was caught lying to me on two occasions. She tried to up sell me products I did not need and disguised the additional costs as being taxes or other fees. She caused this location to lose my business due to her deceiving sales tactic. I came into the store on 3/12/18 and told Jessica that I was interested in the promo to Port My Number to MetroPCS for a Free iPhone SE. She told me that it was a total of $66 to walk out the door. I told her that the online promo said minimum $50 unlimited LTE plan. She then proceeded to tell me I was misinformed and $66 was the minimum to walk out the door with a new phone and line of service. I replied that I wasn't interested and was about to leave. She stopped me and told me that she spoke to her "manager" and that she can do it for $56, $10 less. I then told her I wanted it for $50, whats the extra $6 for? She replied sales tax. Which upon further research was a blatant lie. I said I would think about it and was about to leave when she offered me 4 lines for a total of $124. Almost went for it, but then I decided to go home and do some more research. I saw online that it was promoted as 4 lines for $100, I then called a few other Corporate MetroPCS stores inquiring on the deal and why she offered it for $124 instead of $100. Was informed that the sales associate was most likely adding in phone insurance to the 4 free phones so she would get a bump in her commission or something. I came back the next day on 3/13/18 and told her I want the 4 lines of service and phones for 4 for $100 and did not want the insurance she was trying to hustle out of me. She said it was mandatory with the deal and that I had to get the phone insurance, also mentioned that I can always cancel it next month. I understand that it was still a great deal nonetheless, but I do not appreciate being lied to and scammed out of more money than I should or want to pay. Who knows how many customers she has deceived and misinformed with her sales tactic; she needs to reprimanded and retrained. A corporate store employee should not be working with that type of work ethic. Ended up calling another Corporate Metro PCS to confirm the promotion and pricing and will be taking my business to that one.
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November 2017 by Juan Carlos
Good Service. Se habla espanol. No Cc. Cash Only :(
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January 2017 by Andres Ordonez
Es lo mejor de brooklyn
