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March 2024 by Susanna
Quick, knowledgeable and helpful
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January 2024 by Florence Geprges
Zero stars. The guy there during the week is very rude and unprofessional. I rather walk to another store than deal with him
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December 2023 by Qualyquah Pfree
The best service
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March 2023 by Wojciech Weremczuk
Outstanding service, mega polite
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March 2023 by Gary Cobin
Great service five star
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March 2023 by Joel Perez
Simply the breast!Being here since day 1 and will continue......Thanks Pal!
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August 2022 by Joel
Simply the breast!Being here since day 1 and will continue......Thanks Pal!
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July 2022 by Serge B
If I could give this store negative stars I would. Please avoid this store if you can, I highly recommend it. Any potential customer looking to finance a phone I strongly recommend you to avoid this location!!!! I had went into this location to finance a iPhone & was given some “free accessories” the associate said. Come to find out when I give the financing company a call they say a totally different thing. They say that “all the items I had received even some items that I have never received” where on the lease. Bringing the total cost of a phone that was originally supposed to be $629 dollars to $1900 dollars. Please don’t make the mistake I made and take any “free merchandise from these people.
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January 2022 by Christine Tripi
It's too bad there isn't a zero star option. Don't go to this store if you want customer service.(or covid safety). The employee that was there wasn't even wearing his mask properly. The employee spoke over me from the beginning of the interaction, didn't listen to anything I was saying, and continuously made bs excuses as to why my service wasn't working properly. Fast forward several hours later, called customer service and the issue is resolved. Conclusion:: store guy Qualified to take cash payments only.
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November 2021 by L Panda
Knowing how awful this place is I begrudgingly called them when I needed a new battery ASAP. Over the phone they refused to tell me how long they would be open and after asking multiple times was quoted $100+ just for a battery. I ordered one online from a different company for $12 with no problems.Every time I come here they upsell to make it seem like they are doing you a favor when they eventually offer a "discount". After the discount their items are still over priced.I suggest anyone who has had similar experiences contact Metro PCS directly. Avi is a criminal. Try the store a few blocks down instead.
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November 2021 by V Shrestha
Waste of time. Tried to pay my phone bill in person. Literally would not take my money until he offered me an overpriced phone case multiple times. Gave my info, put cash on the desk, and walked out. Never going back.
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May 2021 by Cody
Scammers. I called one day just to ask what time they stayed open. The guy on the phone refused to answer until I told him exactly what I needed. After stating I need a new battery he told me it would be $100+ for a new one and started trying to sell me a new phone. I hung up and ordered a new battery online for $12 and it works perfectly. I have not seen this product listed ANYWHERE for even half the price they were asking for.
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April 2021 by L
The overly aggressive salesmen make this the worst phone store there is. They refuse to listen/ stop haggling. They will not take you seriously if you are buying anything less than a new phone.Do your research before buying anything here as well. It will likely be over priced or they will attempt to deceive you into a cheap product. Don't fall for their shady sales tactics.
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February 2021 by Christine T
It's too bad there isn't a zero star option. Don't go to this store if you want customer service.(or covid safety). The employee that was there wasn't even wearing his mask properly. The employee spoke over me from the beginning of the interaction, didn't listen to anything I was saying, and continuously made bs excuses as to why my service wasn't working properly. Fast forward several hours later, called customer service and the issue is resolved. Conclusion:: store guy Qualified to take cash payments only.
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October 2020 by Hildos A
Horrible place.Today I was there to get my pin which should have been given to me when I bought the phone. The guy started asking me in a bullying way why I need the pin. When he gave it to me he was fast and left the store so I waited just to confirm that I had the correct pin. He started yelling at me when no respect! No communication skills!
