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June 2023 by Rachel Kupczyk
THE WORST STORE YOU WILL REGRET IT TO BUY ANYTHING THERE THEY TREAT THE PEOPLE SO NASTY SPECIAL THE RUSSIAN GUY
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January 2023 by Mahedi Bhuiyan
Terrible! I went into this location because the MetroPCS customer service phone line made a mistake changing my phone service so I decided I’d go in person and ask to have it corrected. The man at the desk (who I assume is Niko based off the other reviews) refused to help me unless I paid $25 even though the mistake was made on their end. Eventually I agreed to pay the $25, and then he starts asking me to pay cash! When I tell him I’d rather pay with card (and point to the card reader they have) he tells me to go to the bank and get cash to pay him instead. I suspect he was going to pocket the cash himself but I can’t say for sure. In the end I ultimately left the store over his poor customer service and terrible interpersonal skills. I was truly disappointed because the MetroPCS customer service on the phone is always impeccable, but this man was the exact opposite.
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August 2018 by S. Fastow
Small store with very helpful and friendly staff!
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June 2018 by Sarella Harris
I had a great experience,
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June 2018 by BIGAXEnyc1
Good for your cell phone needs
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June 2018 by Patrina Davidson
Nicko and Willy. And they have incredible patience.
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June 2018 by Dee George
Nico was very pleasant,patient and very helpful to my wife.
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January 2018 by Lucine Mairs
Customer services from Niko and Willy was awesome, these 2 young men are the best. They should be able to teach others in this same area of Brooklyn how to becourteous to customers. Thumbs up to them
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December 2017 by Abiola Spooner
Niko gave me such excellent customer service that I could not leave without making a purchase. He is very friendly, polite and told me about all the special offers available. I would absolutely recommend this store to any and everyone. And remember, ask for Niko.
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November 2017 by Anna Leyderman
The people here have incredible patience, especially Willy, he helped me out alot. I think this is the best store in the nation.
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November 2017 by Danielle Veneziano
Niko was friendly and very promising. He definitely made this customer happy. They know what they selling I recommend this place. I have been a metropcs customer for some time now n not have one complaint !
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September 2017 by Steve Madar
I worked with Willy who was great from the beginning. He set me up with the best deal for 3 lines with three free phones that I could possibly get and all was done in 15 minutes! I'm a savvy shopper and I know great service when I see it. Come her for great cellphone plans and they also do repairs!
