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October 2024 by SOO sure
Hello everyone I just purchased a phone Saturday 9/14 /2023 at Metro PCs on 1805 Fulton Street BROOKLYN.NY
and I want to thank Gagi Singh for helping me with my phone service he needs a raise if you ask me he was very nice thanks again METRO
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July 2024 by Katrina Bailey
Lots of Different Phones.
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April 2024 by Don Robinson
Very good for helping me alot
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February 2024 by Shane Telfair
Prompt Service
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August 2023 by Clarence Carr
Been a customer with them since they opened. Only had one bad experience. The computer was down.
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July 2023 by Thomas Ruzzano
They are helpful and if you need to cancel they don't give you a hard time. If you are a customer for a month or better you get much better deals.
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June 2023 by Smart tech
Excellent
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May 2023 by Brithney Allen
LONG WAIT, ONLY ONE CUSTOMER SERVICE
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April 2023 by Chase PESO
It's ok, not much of a selection. iPhones are way over priced and the customer service is below satisfaction.
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April 2023 by PERRI L. Bell
CUSTOMER SERVICE WAS GOOD! PRODUCTS EXCELLENT! OVERALL SERVICE NOT GOOD!
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February 2023 by Busy get me to 1k
Ok convenient around the neighborhood. Staff depends
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September 2022 by Jay T.
Buyers beware!!! I do not recommend this business for reasons that are nefarious. My aunt, a senior citizen in her 70's, purchased a new phone here on 08/24/2022; I was with her. The sales person was a person that identified herself as "Bindhu"; she was being helped by a male employee. After going over all of the formalities of upgrading my aunts phone, she has a Metro account, she purchased a phone. Bindhu led my aunt to believe that she was giving her a fare and honest deal when in fact she was scamming her. Bindhu knowingly charged my aunt more than $130.00 for a " bundle" of items that she did not purchase. She added the items to the receipt and intentionally did not give her a copy of the receipt. She tried to cover up the scam by offering my aunt two cellphone cases and a screen protector at a very disconnected price; all of which she declined. I'm sure this would have appeared on the receipt as the bundle ( she really tried hard to sell it). One of the cellphone cases was returned by a customer while we were standing there because it was damaged ( we witnessed the exchange). After returning home my aunt later noticed that she didn't have a receipt. I tried calling but no one answered. I returned to the store later that day and asked her for the receipt, she told me it would be texted to my aunt's phone; she told me that they don't print receipts. I asked the employees why no one answered the phone and they had no answer. I called the store while I was standing there. The phone was in a drawer and the ringer was turned down so low that you could barely hear it ringing. I left the store again. After thinking about it and doing some research online. I found out that this has happened to other people ( no receipt). I returned to the store another day and was told that Bindhu was not there she rotates to other stores. I explained the situation to another ( honest) employee that was there on the day the phone was purchased. He researched, found and printed the receipt. The employee explained that receipts are always given and are not texted to the customer. I left the store and later looked at the receipt. That's when I noticed the overcharge. I returned to the store and I pointed out the overcharge for the items that had not been purchased. The ( honest) employee was disturbed by this blatant attempt at theft by fraudulent means. I do know his name but I don't think he should be mentioned by name. I left and returned later that day with my aunt and he refunded her money to her account. There are other details to this but I believe that this explains it all.
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August 2022 by Tom Rose
Person who works there really help me out a lot and help me get a good phone very curious very helpful and very pleasant to deal with
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September 2021 by Pam Eugene
I am quite satisfied with the service that I received today
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January 2021 by Tanya Turk
went to purchase a phone, worker didnt open the door but said come back later,? You guys in da hood need customer service training , turning down a sale....
