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July 2025 by ANNMARIE BAPTISTE
Great please come here mark is very helpful
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July 2025 by Kraze Legend
I love the guy working there I would visit here 100 times best place to buy phone and all your needs
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July 2025 by Evette Palma
Fantastic service patient and curious will recommend him
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June 2025 by Gerard Bolis
Mark immediately asked how he can help me the very first second I walked in. He was kind, pleasant, patient, polite, funny and professional. He even gave me a discount, and not only that, but a surprise goodie bag, which I didn't even expect! Mark definitely deserves a raise, and Metro PCS needs more people like him! Please give him a raise. Thank you Mark!
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June 2025 by adnan shareeef
The Indian black skinny guy very good his name is mark helped me transfer from the scammer cricket to metro by t mobile the best service ever
And the customer service done my mark also very good I recommend my family and friends to transfer to metro
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May 2025 by ali dhurrani
I love mark black indian guy, he so helpful best customer service he very kend and politie; he help me transfer my number from scammer boost mobile to metro and charged me very reasonable price, he give me new phone for very cheap too i bring all my frends and family here. Give him bonus.
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April 2025 by Edin Velasquez
Be careful with this scammer from India who works there. I came to pay for my line here and he didn't want to give me the receipt and didn't make the payment. He kept the money. I had to go pay again at another store to get my line activated again because of this thief from India who works here.
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June 2024 by DaZ NYC
STAY AWAY!! The Indian girl in the shop was trying to rip me off. I told her I’m a current customer and wanted a new 15 pro max as the website said to check stores. She said she had a phone and it cost me $1700. She said she can give me a discount and charge $1600. As you can tell, the phone at Apple stores on cost $1199. Even with tax, it’s $1399. The stores are crooks. I’m leaving Metro because of this. I feel scammed every time I walk into one of their smaller places.
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May 2024 by Braulio García
Very bad service today, April 10, 2024 at 3:35 pm, the man was irreverent, I went to pay for my phone, I paid with a 100 dollar bill and he told me that he had no change just for not getting up from the chair.
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April 2024 by Frost De Chinantla
Bad service and try to rob you over pricing phones. Never again!!!!!!
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December 2023 by Edna Johnson
I been Metro PCS for years, I went to the on Myrtle Ave yesterday I brought in my phone and it was broken,they couldn't fix it I replaced a new phone for the old I told the employee I want to keep my old number instead the new number
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July 2023 by Daniel Kazakov
Unsatisfactory service experience. Recently, I purchased a new phone and requested assistance in switching devices to make it compatible with my MetroPCS SIM CARD. To my surprise, the employee informed me that there would be a charge of $75 for the device switch. This came as a shock because I had previously undergone the same procedure a couple of times without any fees. Seeking clarification, I asked the employee to double-check the pricing, and they reluctantly offered a reduced rate of "only" $50. Feeling uneasy about the situation, I decided to leave and handle the device switch myself by simply calling 611, which turned out to be free of charge. This incident gave me the impression that the employee may have been attempting to make easy money, resembling a potential scam. I intend to advise the company to investigate this distressing instance of poor customer service. The visit to the store took place on 07/17/23 at approximately 2pm.
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July 2023 by Давид Зухба
wrong work schedule
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December 2022 by Carmen Nunez
Excellent services. Nice store
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August 2022 by Oney Rivera
It is a disaster, bad service, the store's phone does not work, the website opens at 9 am on Thursdays and it is 9:30 am and it is closed, not recommended to buy a phone, they sold me a bad phone condition, I came back 3 hours after I bought it, what they said was that I had to be without my phone for like 4 or 5 days, they didn't want to change it, I had to go to 427 old country road Westbury NY to have the problem solved.
