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December 2023 by Edna Johnson
I been Metro PCS for years, I went to the on Myrtle Ave yesterday I brought in my phone and it was broken,they couldn't fix it I replaced a new phone for the old I told the employee I want to keep my old number instead the new number
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July 2023 by Daniel Kazakov
Unsatisfactory service experience. Recently, I purchased a new phone and requested assistance in switching devices to make it compatible with my MetroPCS SIM CARD. To my surprise, the employee informed me that there would be a charge of $75 for the device switch. This came as a shock because I had previously undergone the same procedure a couple of times without any fees. Seeking clarification, I asked the employee to double-check the pricing, and they reluctantly offered a reduced rate of "only" $50. Feeling uneasy about the situation, I decided to leave and handle the device switch myself by simply calling 611, which turned out to be free of charge. This incident gave me the impression that the employee may have been attempting to make easy money, resembling a potential scam. I intend to advise the company to investigate this distressing instance of poor customer service. The visit to the store took place on 07/17/23 at approximately 2pm.
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July 2023 by Давид Зухба
wrong work schedule
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December 2022 by Carmen Nunez
Excellent services. Nice store
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November 2021 by roland swift
Great service..thanks guys!
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May 2021 by Ottis Hilliard
Maddy did a great job with helping me with the phone. I love my new phone.
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April 2021 by Francisco Pena
Amazing customer service. Maddy I told you I'll leave you a review. She is fab. Love Metro and the Service.
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April 2021 by Wayne Moore
I love this store, I recently bought phone for me and my mom from Maddy. She was great, gave me a awesome deal and helped me with everything. Definetly recommend.
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April 2021 by Thomas Winston
I love Metro because of Maddy. She helped me with the phone. I got this phone two days ago and I love it. Look for her
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April 2021 by Geovanny Sigua
Good Store, they got nice deals
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April 2021 by Jamilah McConnell
Recommend this place
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August 2020 by Sarah Aviles
Business hours say ipen sunday at noon they still closed
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April 2020 by Patrema Gilbert
Very nice great place.
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September 2019 by Jaivaughn Rose
John was the best! Super helpful when I came in to replace my lost phone. Was able to deal with me and 5 other customer all at a timely manner. He is also the reason I pick the Ae10 phone its so great I love it, he even have the same one which he was able to show me cool feature about thank John I told you I was leaving you this Review appreciate your time Brother.
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June 2019 by Gigsley C.
They are equipped with a card reader but do not accept debit cards for bill payments even with the $3 charge. There is no other point in a metro location after buying into a phone service than paying the bills thereafter, so it stands to reason the store is missing an important service. The staff is also abrasive at this location.
