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April 2023 by Amy Haynor
Terrible customer service
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July 2022 by Mariya A. Knight
Good evening, I’m trying to mail a return to your store and the lady over the phone tells me it is 5% restocking fee. However, there is no mention about it on your website. I’m attaching a screenshot. I believe I shouldn’t be charged a restocking fee in this case. Also, she just texted me NJ return address. On a website there is NYC return address. When I ordered an item I had no email with a tracking number sent to me. Somebody texted me the item will arrive in 10 days, that’s it. Only when I asked her to send me a tracking number she sent me a screenshot. Now she says when she receives an item back she MAY remember to text me. I’m not very happy with such a customer experience. Is there anything that could be done about it? Thank you!
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March 2022 by xoxoxo xoxoxo
So absolutely expensive. They must only cater to the immediate neighborhood. I have a lot of thoughts on that. But whatever.
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July 2020 by Sasha Levy
Excellent customer service... they have the best selection of jewelry AND skincare with amazing pricesI highly recommend if you’re looking to buy anything special.. I’m excited for my next purchase!
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June 2020 by Lynda Welkowitz
I ordered a custom piece of jewelry that was a little different than specified on the website. Millo answered my questions quickly and encouraged me to use her discount code. Throughout the process, she was thoughtful, responsive, and apprised me of the piece’s status. What arrived was stunningly beautiful and I’m beyond pleased with the *entire* experience! This is what exquisite customer service should be! I’m looking forward to purchasing from Millo Jewelry again. Many, many thanks!
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June 2020 by Lynda W.
I ordered a custom piece of jewelry that was a little different than specified on the website. Millo answered my questions quickly and encouraged me to use her discount code. Throughout the process, she was thoughtful, responsive, and apprised me of the piece's status. What arrived was stunningly beautiful and I'm beyond pleased with the *entire* experience! This is what exquisite customer service should be! I'm looking forward to purchasing from Millo Jewelry again. Many, many thanks!Lynda W.
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May 2019 by Allie lopez
I went in to check out this place, (it's pretty cute I ain't gonna lie) I decided to buy a concealer since the owner was so nice. The makeup artist tried the concealer on me and it look good when she put me to their face lighting mirror. I put it on in my bathroom where natural light come in and my eyes area looked ORANGE! I immediately called the boutique and they said they CANT EXCHANGE IT! It was $38 dollars that I regret spending because I could've gone to blue mercury. Now I'm going to have to contact the company directly for an exchange.
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May 2019 by Allie K
I went in to check out this place, (it’s pretty cute I ain’t gonna lie) I decided to buy a concealer since the owner was so nice. The makeup artist tried the concealer on me and it look good when she put me to their face lighting mirror. I put it on in my bathroom where natural light come in and my eyes area looked ORANGE! I immediately called the boutique and they said they CANT EXCHANGE IT! It was $38 dollars that I regret spending because I could’ve gone to blue mercury. Now I’m going to have to contact the company directly for an exchange.
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March 2019 by Nellie Huang
Nice place, I put dollars on luxuriously opulent necklace for my wife on valentine. Her exquisite piece of art brought that extra sparkle adding zest to our love.
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March 2019 by David Dennings
My experience at Millo was excellent, the sales associate was very discerning and polite. This store is my favorite, all of the employees are customer-oriented,and i can't just buy 1 piece. I Love Millo!!!
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March 2019 by Edward Smith
Affordable, high-grade, classic, elegant and stylish pearl jewelry designs. I got cultured, genuine pearls made from natural materials. Vintage white pearls shot through with overtones of rose, silver and cream.
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March 2019 by Erick Kagiri
Thanks Millo for world class pearls, highly recommend for pristine, authentic and elegant. Look no further than this store folks😃
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March 2019 by JAMES KINYUA MAINA
Natural, blemish-free stones for those who have a discerning eye for detail.Beautiful place!
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March 2019 by Susan Robertson
First-rate cosmetic products, will shop here again. I would put money on it!
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March 2019 by James Sloan
Great services and first-rate merchandise!
