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February 2025 by Jon Benitez
Rude. They are lazy in there they had me waiting for a hour to open account which end up not happenning and no customers they was helping, second time two girls with attitude started arguing with me.never again.
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January 2025 by wanda mccullough
It's sad I have to give one star the customer service at this bank doesn't even rate zero stars visited today to see a representative I was told that I should talk to 2 employees and publicly state my business in front of customers I requested to see a representative in a office ( there was a representative available who was with a client) I was told to sit and wait a half hour later the security guard comes in from outside to inquire how she can help me I explain I am waiting for a representative she says I have to sign in the book where the 2 employees are sitting mind you neither employee told me to sign the book to be seen then 1 of the employees tells me that the representative is only here for the person he is seeing so I said can you ask him if he will see me she says ok and never tells me if he will be available or not.so I left very poor customer service and security should not be asking you personal questions about your business stay away take your business to where people actually respect you and your business.
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April 2024 by LezaMarie E Robinson
Very Good Customer Service
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April 2024 by B A
Horrible service. Nasty attitudes. Extremely judgmental. From the tellers to the manager. I wouldn’t recommend anyone at all to come to this branch to conduct business.
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April 2024 by Helly Tored
WORST BANK EVER i deposit my IRS checked the atm swallow my check and screen said we cannot process right now they kept my check and didnt give me no reciept !!! I went to the bank Had to file a claim so a person can open up atm and take my check out !!!!!
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April 2024 by Diana Becerra
The employee Hugo Alegria is very nice and provides great customer service
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April 2024 by Sweet Family
The worst bank that I have see,The manager is the worst person that I meet,I ask he to speak to the manager because I have issue with my check and he told me come to the room to talk about it,when I when he try to tell me like I am scammed.I don’t recommend it to know one.Very unrepeatable,Does not help you if you need a help ..Employees and managers are horrible!!Do not go there..
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January 2024 by Ivan
They freeze your account for every little thing, including trying to change your password in case u forgot it. And when they freeze it, you gotta go into the bank to unfreeze it. That means i gotta take time off work for this. ts very inconvenient to bank with them. I recommend going somewhere else. They ask you questions like how much was your last deposit, and what city, state you opened your account. If you don't remember, or give a wrong answer. they will make things very difficult. If you're looking for a hard time, open an account with m and t. Worst customer service ever, from the corporate office, call center, all the way down
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December 2023 by Willy Santana
Very good customer service
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September 2023 by Francisco Rodriguez
Nice bank to come to
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August 2023 by Yaritsa Burgos
I was scammed in this bank with a cash withdrawal of the sum of 250.00 dollars from my EBT card I need to recover my money the transaction was on Sunday, July 30 at 12:46 AM location of the bank where the robbery was committed was at 2664 Atlantic Av Brooklyn
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July 2023 by Y Melo
The worst bank that I have see,The manager is the worst person that I meet,I ask he to speak to the manager because I have issue with my check and he told me come to the room to talk about it,when I when he try to tell me like I am scammed.I don’t recommend it to know one.Very unrepeatable,Does not help you if you need a help ..Employees and managers are horrible!!Do not go there..
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July 2023 by Sweet
The worst bank that I have see,The manager is the worst person that I meet,I ask he to speak to the manager because I have issue with my check and he told me come to the room to talk about it,when I when he try to tell me like I am scammed.I don’t recommend it to know one.Very unrepeatable,Does not help you if you need a help ..Employees and managers are horrible!!Do not go there..
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July 2023 by Mohammed Hoque
Very nasty service and nasty employees. I couldn’t withdraw $5000 from this branch .As per employees, I had to notify a day earlier to withdraw more than $5000.Never experienced that with citi and Bank of America before .Definitely will switch from this horrible Bank !!
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July 2023 by TheJuste Luxury
Bad service the employees don’t know how to communicate. I believe they think they own this bank ????????
