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January 2024 by Kiana St Louis
Thank you so much to MCU and Anesha Brown for helping make my financial services and processes so smooth! when it comes to my needs MCU Flatbush is my go to! Thank you!!
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December 2023 by Farah
Andy Eustache was amazing in helping my husband and I today. He was very professional, polite, respectful and made sure that our needs were met. He is an exceptional employer.
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December 2023 by Just Me and Mine
I traveled from another state to handle my mom’s affairs, and let me tell you I received the BEST customer service from the representatives. Andy Eustache and Anesha Brown were EXCEPTIONAL, they had so much patience, and walked me through everything that needed to be done. I truly wish I could give more than 5 stars, but that is all I was allowed. If I had the opportunity to open an account with this bank I would, just off of the customer service received. Thank you Anesha and Andy, for all of your support!
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December 2023 by Jenelle Clarence
Ms. Lastacia Williams was very professional from the first time my husband and I walked in. We were given an appointment and came back today. Lastacia was assisted us the most welcoming and warm way. Her knowledge for her job spoke volumes. Our account was open smoothly and professionally. Thank you Lastacia.. Keep up the great work!
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December 2023 by BENZEL LOU
Anesha provided AMAZING valuable customer services. I’m truly amazed that Anesha was the first, and ONLY MCU service provider who actually took the time to explain the ancillary OVERDRAFT protection service to me.As simple as that was to recognize that I needed this service, she recommend it, and I was immediately sold.Anesha service was exemplary, and ought to be emulated by her peers!MCU management must recognize Anesha with a letter of commendation to show her how valuable she is to the MCU organization.BENJIE
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November 2023 by Brittany Bernard
Anesha Brown was amazing! I didn’t know what to expect being that I am a new customer however, her patience and tone was very warm & welcoming! She answer all my questions & reassured me she’d be reachable to my future needs! I’d recommend her 100 times if I could. Thank you Ms. Brown
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November 2023 by Stacyyy Ivie
Tara is the Best representative ! She helps with all everyone request and goes above and beyond she shows care and compassion I love coming to This location because I know this branch will make it happen the manager is great and friendly he comes out his office makes everyone feel welcome even the security is a funny character.
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November 2023 by Wendell Charles
I came in branch to open an account without appointment Lastacia was do great she help me with my account set up my app and talk to me about my opción to grow my credit. We style and a secured card I was ver happy with her customer service she also set up an appointment for my daughter to open an account
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October 2023 by Dion Dale
My experience with opening a new account was great at this branch.Ms. Brown was excellent in explaining all account options .
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October 2023 by Michael Sena
As busy as this bank gets, the whole MCU team does a great job at getting customers taken care of. Especially banking representative, Anesha Brown, who helped me navigate the process of getting a personal loan while making it very simple. Thank you!
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October 2023 by Carol Yarde
I'm writing this to thank Anesha Brown for putting in the extra effect in assisting me in getting my account back in order. Her customers service is exceptional.
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October 2023 by shamaine McPherson
I went to MCU Flatbush location to find out about a loan , I met Ms Latacia Williams who told me everything about the loan then convinced me into taking it , she was very responsible and professional , considered my time since I told her I had to work , followed up with her manager to make sure he didn’t forget me , and contacted me after doing business to make sure I am fine with the apps and understood how to do my payments after the transaction , I give Lactacia Williams a 5 star for exceptional customer service.
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July 2023 by norman sparks
The Flatbush team went above and beyond what was expected in assisting me in my car loan and car buying experience. They were professional, courteous and patient. The advise they offered saved me both time and money. I wish all banks offered this level of service. I can't thank them enough...Great Job Keep Up The Good Work!!!!
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July 2023 by Tiajuanna Taylor
Pleasant Good Day All,I’d just like to say that Ms. Shaneika Ellis was/is the most helpful, courteous, hardworking young lady within your Flatbush location.She truly understood my needs, confidentiality concerns being that this particular is very small, inquiries, etc.Her knowledge and understanding of MCU’s policies and procedures were impeccable.With that said, I just wanted to congratulate Ms. Shaneika Ellis on such a stellar customer service engagement.She’s truly one of the best!
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July 2023 by Ace mazhar
Went in for a personal loan, the whole process was very quick and easy. Anisha Brown at the front desk was very helpful and helped me through the process. I definitely recommend MCU to my friends and family.