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March 2024 by S P.
Mwah Flowers is a fantastic company, with gorgeous arrangements and great customer service. Steven, the general manager, took my order the night before I was hoping to have flowers delivered to my daughter for her birthday, and he was super helpful and kind. He was able to do a custom arrangement within my budget and texted me when the bouquet was ready for pick-up, along with a photo. Then, when we were unable to pick them up, he kindly arranged delivery at short notice. Thank you so much, Steven and team--you guys are awesome!!!
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March 2024 by J P
Super accommodating, responsive, and dedicated. Really appreciate their delivery service. They delivered without fail! Even on a very busy day like Valentines. Flowers were gorgeous too. Fair price, highly recommend :)
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February 2024 by Montse Cols
Wilted flowersI just (finally) received a beautiful but clearly wilted and not fresh bouquet from Mwah flowers. A few pro-tips, please do not call people at 10pm about a delivery and maybe explain why it is delayed and you are calling at that hour (people may be convalescent, sleeping or even out..). Please do not send an Uber delivery person with a mysterious 4 digit code for recipients of such bouquet to crack…and as mysteriously disappear (again at 10pm at night). I wish it was humorous but I find it a bit tragic. I am very thankful for the gesture my friends have had in thinking of me as a bouquet recipient but I would not recommend this place to anyone.
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February 2024 by Farouk Aj
Great customer service. Owner was very professional and flowers were great.
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February 2024 by Jonathan Rosado
Not enough stars to say how great this service was. Placed an order for same day delivery with the wrong address and my issue was promptly resolved. Stephen made sure my order got there same day and even hand delivered it himself. This establishment goes above and beyond when it comes to their customer service. Please give them your business.
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February 2024 by Sandee T.
Wish I could give zero stars if I could. My boyfriend ordered me Valentine's Day flowers. I was at home all day waiting for them. Both of us tried to call several times throughout the day. Nobody answered and of course I did not get my delivery. Assumed it would be delivered first thing next day. No delivery then finally called at 1pm and someone named Steven answered and told me the Flowers's were actually returned because delivery was "unsuccessful". So they never tried to contact anyone when we provided phone number in the delivery? Then he says he will get it out by 4pm then I get a call at 3:30 saying oh actually never mind we wanted to send better flowers now it will be two more hours late and I will personally deliver to you. Around 7:30 I pm still waiting and nothing yet so I ended up cancelling the order. I rarely write any review but in this case I felt it was very unfair especially as no one contacted us after the unsuccessful delivery the first time and they never answered the phone call. Steven kept saying he was the "messenger" of all the bad news but after reading all the reviews seems he was the owner. This compelled me to write the review as I believe he lied to me.
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February 2024 by Steven G
I recently visited Mwah Flowers and wanted to share my experience. The customer service was ok. The gentleman there was friendly. He was also person who arranged the flowers.However, I encountered an issue with the flower arrangement I purchased. I noticed that the flowers appeared old and had a brownish tinge. Concerned, I brought this to the attention of the flower arranger. He assured me that the flowers were fresh, which did leave me slightly unsettled. Stevie Wonder could have seen that the flowers were browning. Not wanting to argue I settled and accepted the arrangement.When I presented the flowers, the recipient graciously appreciated the gesture but also remarked on the aged appearance of the blooms. It was a bit disappointing, as the quality didn’t quite meet my expectations, especially considering the price paid, could have gone to Trader Joe’s and got a better flower arrangement probably at a better price. So much for trying to supportOverall, while the customer service at Mwah Flowers Shop was ok. The quality of the flowers was a bit of a letdown. I hope this feedback is helpful, and I look forward to seeing improvements in the future for other customers. I or my organization definitely will not be a repeat customer.
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February 2024 by Margaret Hamerlak
Not familiar with florists in bed-stuy Brooklyn, I took a chance on Mwah flowers and was extremely wowed with a Caribbean themed standing funeral arrangement they made for me . Chester created a colorful wonder ! and the general manager, Stephen personally arranged prompt delivery and supplied photos of the arrangement at the location . Great service , and very nice , personable staff . Highly recommended !
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February 2024 by cris imo
It was my first time to order a flower ?bouquet to Mwah Flowers (Brooklyn NY). Awesome job! The flower arrangement was beautiful...the recipient loves it?. Exact replica on what's online! Kudos to the manager who accommodated my request ? Awesome customer service. Thank you very much Mwah Flowers, I'm a very satisfied customer.
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February 2024 by Marilyn Seely
Wonderful service!The flowers are gorgeous When I had a problem with an arrangement for my granddaughters’ birthday Stephan went out of his way to make it right. He sent another arrangement at no charge and made sure it was delivered in spite of bad weather then followed up to see if it was just what I wanted .I give Mwah top billing.
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February 2024 by Lauren Seely
Beautiful flowers and a very thoughtful delivery from Stephen. He made sure to make arrangements that made my birthday so special. Will be using them in the future!
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January 2024 by Oasis World
I cautiously contact Mwah Flowers with not much expectation due to previous experiences with several large national flowers enterprises online, phone contact and the result of quality of the flowers products, delivery and communication.But I was pleasantly surprised by Stephan, the general manager of Mwah flowers, promising and he was executing the flowers quality, the arrangement of flowers, and delivery in matter of speedy time on the order that I put in only minutes before Mwah closing time on New Year Eve for a birthday of my daughter. Stephen also proudly took the pictures of the flowers arrangement at the delivery and texted to me to let me know the result of my order with pride.I love the service of Stephan of Mwah. This small business defined what service and quality and products. Mwah is an exceptional business with full trust worthy of customers expectation.I highly recommend Mwah Flowers and am proud of Stephen the general manager for dedicated to service and delivering great product. And I think that Stephan and Mwah can be the role model for small business people.Best wish to Mwah and Stephen for new year 2024.Thank you ? ?
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January 2024 by Maria Coleman
I placed an order for delivery online, received a phone call that one item was unavailable for the flower arrangement. I ask if they could modify order and still deliver the same day. He said sure no problem, made the adjustments and delivered after 7 pm. Professional with exceptional customer service. I will recommend to family and friends.
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November 2023 by Maria Hames
I don’t normally write reviews but the product and service was exceptional. Amazing floral arrangement and even better customer service. I ordered these while on trip to Australia to deliver locally in Brooklyn. Chester, Harry and Stephen went above and beyond to assure a “bride to be” got this beautiful arrangement. Highly recommend!
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November 2023 by K G
The flowers were beautiful and fresh. Better than the beautiful flower arrangement was the fantastic customer service. Steven is awesome! I highly recommend this shop. A+++++
