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January 2023 by Lisson T.
Let me start off by saying this Mechanic Auto shop at 1606 Neptune ave, way of service is UNACCEPTABLE. Constantly Yelled at my father and I when we had questions about fixing our car. Then When lifting my car to get under it, they put the lift legs on the wrong part of my under-car and ended up BENDING my car body. And SCRATCHING my brand new paint from Negligence. Workers look DRUNK and fully SMOKED out with cigarettes, smoked inside my car the other day too. Then when i noticed what they did (denting) to my car, I told them and they began to CRITICIZE us and yell. Leonid Granovsky (Lonya the tall big boss) KICKED us out. No apologies were given and No money to fix the damages was given. Leonid stated "it's just your fender. You will be okay"..."If you want a good job done on your car you should have went to a different place". Then the boss drove our car out of the shop and shut the gate on us. Said "Pretend we never did anything and you were never here" as we left. HOW can a LICENSED mechanic shop do this ? I have full video footage of them yelling at us, proof of all the damages they did. Just including two pictures for reference.
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October 2021 by Lonnie B.
I was in such bad situation today. 6 05 am car not starting. Feeling was like ice going through my veins a horror movie, cruel joke on me. I have to take my kid to school but no car starting. Had to borrow a car but mean while had to find a solution to fix my car. Neptune Auto Repairs to my rescue. Me and husband found this place on Yelp. This place deserves 5 starts and more. The appointment availability was right away. I had to get the car towed to the place . The people from Neptune auto place called right away and even asked if I had the scratch which I did have on the car before the tow. They wanted to make sure that scratch was not obtained during tow commute that was very nice . The person on phone was very nice and down to business with quotes of very reasonable prices for battery for my car and breaks too. They communicate so amazing. Before doing anything to my car he called and told me options of batteries prices and did all work in timely fashion that I got my car out by end of day so now I am able to use my car again thank fully . He helped me drive out of the garage even because Neptune av traffic is hectic. Such amazing place god bless you guys and work you do. I was really in a jam today and you helped so much . My car is back on road driving and good . Thank you . Best place to go ever if need car repairs .
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December 2020 by Roxane S.
I was looking to get my brakes replaced and an oil change. I walked in to the shop and no one said a word and a few workers stared at me. I pretty much shouted, "Should I go somewhere else or can you help me?" Immediately got helped after that. I was shocked how great of a deal I got and will come back here for any car needs. The customer service is spotty (I think they are just busy?) but they will help you out after making your presence known. I didn't feel like I was trying to get swindled or over charged either.
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May 2020 by Evgeni A.
The best repair facility !!! Great alignment machine Friendly staff and experienced mechanics
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September 2019 by Nicole Calderone
LAST GAS DOCK until you go under thogs neck bridge. Highly recommend filling up before you go sightseeing.
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September 2019 by frankie footer
The mechanic is one of the best guys, great prices and is an honest mechanic
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October 2018 by Elizabeth Weiner
This is one of the only gas stations that provides full service at this end of Brooklyn. They accept cash and credit and the gas is comparable to any other name brand gas station.
