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July 2023 by Cee Rodriguez
This place is horrible. Once you walk in the store they have their eyes locked on you. They will continuously ask you if you need help and still follow you. Making one feel very uncomfortable. I will never go back to this business again. Wonder Beauty just a block over is completely different. Customer service excellent from owner to workers. STAY AWAY!!!
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July 2023 by Vanessa Dominguez
The owners of this establishment racially profiled my nephew he had a fanny pack on his back and they accused him of stealing and tried to have their employee inspect my nephews bag with out actually witnessing any theft or even checking their cameras which are in every aisle just because of the color his skin and he's a teenager but once they saw my sister arrive and see that she has been a long well standing customer they tried to backtrack and apologize it is not acceptable for them to be in neighborhoods of people they profile and harass but gladly accept our money
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May 2023 by Javier Irizarry
Regular service ,5he lady that take care of me didn't know what they have in inventory. I finally found the product with the help of the owner or manager .
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November 2022 by Shawn Lee
Very friendly and great staff!
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October 2022 by Elisa Tatti
They have many products but chase you everywhere as if you are a thief. They also ask you several times if you need help and it feels like they want you out of the store asap. For these reasons, I suggest the store next to this one. You will be treated better.
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October 2022 by Gonzalo Gomez
Nice service the workers help you a lot
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September 2022 by Bushwick S
they ask you so many times if you need help even if you said no already it’s annoying to be asked so many times
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August 2022 by Nadine Blanco
AVOID AVOID AVOID. I wish I could leave less than one star. I was just in there an hour ago and dropped a good amount of money. Got home and realized I had the wrong wig for my project and they refuse to refund it. The wig is untouched and unopened. Not only that they don’t trust ANY POC which is odd because they are in bushwick surrounded by POC. Every time I’ve been inside they make me feel uncomfortable. You have to leave your bag at the front and they follow you around. The store is already small so it’s awkward and tense. They don’t care about POC one bit or having good customer service all profit and greed. POC you can find many other beauty supply stores please avoid this one. I’ll be spending my money elsewhere. Bad energy in there.
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August 2022 by Ana Lorena Aguirre
I went to the store the lady helped me with some cosmetics she was very nice I liked her
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July 2022 by Fabricio G
I recently bought a shaver here works just fine, the lady helped me right away she was very polite, overall a good experience.
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July 2022 by • •Bakugou• •
Please avoid this store if you can.I’ve had the worst experience ever.The owner sends her workers to follow you around the store from the minute you walk in till the minute you walk out The workers at are rude nasty unpleasant and work as they miserable.Stop discriminating not everyone walks in a store with intentions of stealing.The owner needs to be reported to consumers affairs asap.
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March 2022 by Tiffany Turner
Just left this place. Was in the store a total of 15 mins tops and I was approached by 3 different people a total of 7 times as well as followed down the aisles. Why sell Black hair products if you’re going to profile every Black person that walks in? Very disturbing.
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February 2022 by Alyse W.
They have okay stuff but stare and follow as if you're trying to steal. It's a predominantly black and brown area so I don't know why they feel the need to do this. If they don't "trust" the area then move. Don't bother. Take your business elsewhere. There's a better and more friendly spot down the street.
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May 2021 by Phoebe Mogharei
The people here are so attentive and friendly, and they have a huge selection at good prices. Other people have commented that you can’t shop in peace but when I said I was just looking they left me alone. An employee gives you hand sanitizer on entry. It just feels like they care about the shop.
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May 2021 by Carmen Rivera
Workers are very friendly and helpful ?
