North 11th Shoe Repair is a highly regarded neighborhood shop known for its fast, friendly, and professional service. Customers appreciate the knowledgeable staff who go above and beyond, such as fitting insoles, sewing small holes, and punching extra holes in belts—all free of charge. The shop offers reasonable prices for shoe repairs, including sole replacements, often completed almost immediately or within a day. Many reviews highlight the quality of work, noting that shoes are repaired to look even better than new, helping customers get more wear out of their favorite footwear. The staff is described as caring, honest, and skilled, making the experience pleasant and trustworthy. Customers also value the shop’s contribution to sustainability by encouraging the maintenance of quality shoes instead of buying disposable ones. Overall, North 11th Shoe Repair is seen as a rare gem that provides excellent craftsmanship and great customer service, making it a go-to spot for shoe care in the community.
Totally revived a pair of old rain boots. Wish I had the before picture to show the difference, the black gloss was restored to its original shine and the rubber heels which had become worn down unevenly through time were rebuilt.
August 2026
The team here is excellent. They fix my shoes, repair my designer bags and most recently fixed a leather chair. Highly recommend.
January 2026
Did an amazing boot sole repair and shine, and did a complementary hole punch for my strapped heels. Fabulous service, highly recommend!
