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July 2023 by Gennadiy Abramov
The manager and her staff are very responsible, I am pleased to deal with these guys. Thank you!
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September 2022 by MGTOW Gamer
This is the Kings Highway branch/office of the Northfield Bank' there's a coin counting machine inside, ATM machine outside near the Luna Pizza shop and 2 entrances: 1 on the Kings Highway side of the street and the other on the Quentin Road side. Customer Service Representative Alya A. was more helpful than the rest of the employees from this branch. There are barely any customers in this bank location at any given time; the last time I was inside, I witnessed some male customer that was upset and loud about something. The customer service can really improve but is highly unlikely because Northfield Bank is a small bank chain and they don't seem to be taking the banking business very seriously: I took my banking to Chase bank - they take the banking business more seriously than the Northfield Bank. Back in the late 90's to mid 2000's this building used to be EB Games before it became GameStop and moved next block across the street; I used to hang around in this EB Games after school with the employees Rodney, Joyce, Mike and the skinny guy who looked liked Eminem [I forgot his name] and I think that he had a Sega Dreamcast console.
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December 2021 by Rachel Baabob
GREAT STAFF VERY POLITE STAFF????
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November 2021 by TripleOG
Great Staff
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July 2018 by Yaron guetae
Great bank.
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August 2016 by Rachel A.
This review is for the 1123 Kings Highway branch which is not even listed on Yelp. They are a terrible bank! They are unprofessional liars. I would never trust them with my money.
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August 2016 by A Google User
Terrible bank! So unprofessional and ridiculous liars. I would never trust them with my money. They make up rules as they go along. Manager Rommy made up today that you can only use coin machine for $10 if you aren't a customer, which the bank confirmed isn't true. Tisk tisk... Shameful.
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May 2015 by J G.
This has got to be the WORST bank I've ever been in. I accompanied a friend to this Northfield branch because they had to take care of a problem. They had been trying to speak to the manager about it, but he was never in. My friend spoke to someone who said she was the assistant manager (I think her name was Rebekkah? She was an Asian girl) and she was VERY rude,condescending, and a know it all. I've been a businessman for 30 years and have never come across a person this rude to a customer before. If she worked for me, she would have been fired. Another lady in the back was talking to a customer at the window very loudly and I was almost embarrassed for them. Totally unprofessional employees! I had been thinking of opening an account there, but after seeing how my friend was treated, no way! There are too many better banks in the area. No wonder it was empty! Why do they hire people who give such poor customer service??I hope their other branches aren't like this. It's a disgrace, and I plan to tell all my friends and colleagues to stay away from this bank. I hope my friend goes up the chain with their complaint.
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October 2014 by הלפרין שמו×ל
VERY GOOD
