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October 2024 by Daryna S
The longest waiting EVER
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March 2024 by zur zur
Unprofessional staff!
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January 2024 by Lele Chopp
Very impressive staff! Very Helpful and efficient! They answer the phone immediately! And are helpful with advice and guidance with the medications they dispense!
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June 2023 by Eduard Zolotarev
Every time prescription mistakes ! Customer service is very nasty.
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May 2023 by Michael Sabo
Best pharmacy ever!!!!They always have my family's medicine waiting!
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May 2023 by Soc
No go. Get ready for Soviet experience - staff with a major attitude. I was harassed and denied my medication by some unhappy middle-aged woman. She literally said out of blue “You should obey me because I am the same age as your mother”. Not even sure where this inadequacy come from, I was there just to pick up my medicine. There should be consequences for this frivolous behavior. I had to file a complaint for negligence and misconduct to the NYC Office of Professional Discipline. Do the same. Thanks. P.S. Why all 5-star reviews are from 2018-2019?
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December 2021 by R W
Must check out pharmacy does everything you needPlease check with other placesThey don’t care about the customer here they do
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October 2020 by Chris James
AVOID THIS PHARMACY AT ALL COSTS.The young Russian girl behind the desk is the most unprofessional person I have ever spoken to. She must be related to the owner because i would have fired her a long time ago for the way she talks to paying customers. On top of her disgusting attitude, i have an issue getting my meds from them EVERY SINGLE MONTH.Last month they screwed up the date that I picked up my meds, causing my doctor to cut my dose in HALF. I am still trying to fix their mistake without any help from the people who messed up in the first place.Obviously, I am no longer getting my medication from this pharmacy. If you take medication that you simply cannot go 24 or 48 hours without, i STRONGLY recommend finding another pharmacy.
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August 2020 by Jess P.
This has nothing to do with COVID-19 this has to do with the fact that my family has been going their since I was in the late teens, and I was always surprised as to why they do. I mean considering that their service motto is we do our a customers a favor by being here and if the don't like it they can f them self. What really mad me write this negative one star review is not only do they act like assholes but now I know why. They get kickback from the doctors especially the fellow Russian skimmers that work on top. The lady literally disrespected me and pushed me aside so that she can run to the doctor to give her the envelope with kick back money in it. I was in shock but she thought I was going to keep my mouth shut because she knows us for a while.
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October 2019 by Athena Kalos
Great people.
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October 2019 by James Donohue
Let me start by saying that I worked as a pharmacy tech for 3 years, so I am very familiar with how they run properly. I had called One Stop to enquire about a script that I needed to be filled, & was told that they had 30 out of the 60 in stock. I said that was fine and went to the store to pick it up. I asked when the 30 remaining would be in, & they said the next day. I repeated this, & the girl behind the counter said yes, tomorrow we will have the remaining 30. Having worked on the business, I know deliveries come in the morning and afternoon each day. Over a week later I had a business trip to go on and will be away for 2 weeks so I needed to pick up my remaining 30. I tried calling the pharmacy, but it was closed for a holiday. The next day was my flight and One Stop opened at 9am & my flight was at 3pm. I started driving to the pharmacy which was over an hour away, as I am moving to the neighborhood. I called halfway there at 9:15am and asked about my script, just to make sure. A woman named Mila said, "I'll have it at 5 o'clock." I literally said one word, "But," and she very nastily yelled back at me, "I don't have it, I'll have it at 5 o'clock, okay!!" Now I don't yell or speak harshly to people, never to a woman, or to people with whom I require assistance. I was shocked at how she was speaking to me. Everyone has a bad day, you never know what someone is going thru. But this woman Mila was a monster. She saying, "Well do you want it at 5!". So my fiance calls and speaks to the manager and is informed I should have 5 left, which I do I had 7 left because I don't take the full prescribed amount, but I have to leave for Chicago in hours in 5 hours. This is why I asked if would be filled the next day, a week earlier. So my fiance had to drive e back a 3:30pm, & with traffic e didn't get home till 7:30pm and is mailing me the remaining script. The point is there is many pharmacy options in the area, and customer service makes the difference. I am moving I to the area with my wife, 3 kids and parents. 7 people that I planned on filling their scripts at One Stop, but because Mila was a nasty, miserable, monster, I will not ever go there, nor recommend anyone ever to. A mistake is a mistake, we all make them, to be nasty, unprofessional, and immature, there is no excuse.
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June 2019 by Christopher Anderson
I gave them my ID and Insurance card since it was first time, left the store and I can't locate my cards and went back to ask about my ID and Medical card, the lady at the desk claims she gave it to me , anyway I found it in the stapled paper bag where my medicine was and she goes "you see I gave it to you" She didn't know my credentials were in the paper bag and she is playing obscure games of hers, with her strange body language, and the older lady comes out to support her colleague,like it was my fault, they put my credentials in the paper bag and didn't tell me about it, really unprofessional and lack of customer service , I will not repeat, impulsive and impolite staff
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April 2019 by Mike Barraco
The pharmacists were really friendly and helpful! Great, quick and accurate service!
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April 2019 by Ashni Rajpara
Amazing staff, very helpful and caring!
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April 2019 by McKenzie Suntzenich
Super nice pharmacists, very helpful & friendly!!
