-
September 2023 by Irina Vorontsova
HI everyone. I bought a laptop at Manhattan location of PC. Richard but they gave me an open box computer by mistake so I brought it to kings highway location. When I walked into this store i didn't imagine that the costumer service from the workers was going to be that good but I was sorprised. David ,victor and Carlos helped me a lot with my computer, they even took the time to explain to me how to use it,they were also very patient and kind. I recomend everyone to come buy in this store.
-
September 2023 by Irina Shteyman
Sharif is a great sales counsellor his friendly, highly recommended for great service polite, courteous . He’s a friendly, polite and everything that a person talk to for advice to purchase merchandise at PC Richard, highly recommended for all his demeanour and self-respect to everyone. Thank you for the great service
-
September 2023 by Taira Pintro
Amazing service. Mark was fantastic , very patient and thorough. He knew the specs for everything I was looking to purchase and even made some recommendations that were wonderful. I will be coming back for all my needs, I love of Richardson
-
September 2023 by Carmiely Cruz
The best PC Richards i’ve been too! Got helped by Victor and he was very informative and helpful, we had very polite conversation and he took his time to explain everything to me and get me the best fit for my household. Will be going back, thank you!
-
July 2023 by Mark Sorin
Exceptional service. Speak to store manager George, should you have any issues that need to be resolved. It’s rare in this day and age to get follow up communication from a retail establishment, especially from a live person…
-
July 2023 by Adrian Phillips
Had amazing experience at this location! Not only were they able to help me exchange my faulty AC unit during a super hot day, but they were able to empathize with my situation. George assisted from the door to ensure I walked out with a working AC. Michael was very attentive to help me from the door to my Jeep. This is a true example of great customer service. Thank you George and Michael!
-
July 2023 by Kayla Pena
I bought a TV and air conditioner from Louis, he was amazing! Super helpful and helped us choose the best choice for both the TV and Air conditioner!
-
June 2023 by Anne Pacucci
Just had the easiest experience purchasing a microwave at pc Richard Kings Highway. The salesman Mark met me at the door and quickly found the exact item that I needed. He checked and double checked dimensions and made sure I was happy! He helped me bring my item to my car and loaded it for me! The manager helped us with a few questions and was very professional and helpful as well! I was very pleased with my visit! Thank you Mark!!!
-
May 2023 by Edie k
Great customer service. George and Mahmout were excellent, explaining various details of my query that I didn’t even know I needed to consider. I ended up buying another item and with the staff’s advice everything was set up beautifully at home by the end of the evening. Great place to go for electronics and other home stuff.
-
April 2023 by Lena Vlad
My parents have been purchasing appliances at PC Richards on Kings Highway for many years. Recently, they went to buy a new refrigerator. Boris was excellent! He spent a lot of time helping and was very patient. Many thanks to also to George for helping with the final choice. As always, all their promises were kept and everything went smoothly. Thank you George and Boris for exceptional service. Highly, highly recommend!
-
April 2023 by Sabine Golo
Many thanks to George for helping us find the perfect mattress! We looked at many other "mattress stores" before we came here. The knowledge & customer service is outstanding plus the prices are competitive. I highly recommend this location.
-
April 2023 by Matthew
The P.C. Richard Kings Highway location is amazing! The sales associates are incredibly knowledgeable and helpful. I had no idea what I was doing when buying a television and the staff helped me find the perfect one. The picture on the Samsung TV is awesome! I highly recommend shopping with P.C. Richard and Son, and definitely go to the location on Kings Highway if you want the best shopping experience possible!
-
March 2023 by L G.
Special thanks to a sales person named Rafael! He is very helpful, attentive and responds to your concerns immediately! I had problems with my microwave and than my dishwasher ( not his fault !) and Rafael took care of everything right away! Very professional and courteous approach! Wish every sales person was like him! Ask for him only when you visit PCR at Gravesend location! He is the best!
-
March 2023 by Maria Vento
Excellent experience. I ordered a TV online for pickup at the Bay Ridge location but they did not have it in stock. PC Richards informed me and helped me look into other nearby locations that had it. I then spoke with David at the Kings Hwy location who provided me with true 5 star service. He held the TV for me until I arrived, checked me out quickly, tested the TV for me and answered questions, and helped me bring the TV to my car. Thank you, David!
-
March 2023 by Jodi Gold
Boris was fabulous. He helped me choose an entire kitchen appliance package. He is very knowledgeable of the products and helpful. A definite asset to the store. Keep up the good work!!
