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March 2024 by Gene Z.
I am absolutely giving up hope with retail. I lived in Brooklyn 30 years and things are just getting worse and worse. it seems like anyone willing to come in gets hired. last night 3/2/24 around 6:30pm I came in to get some helium. One of the registers were open and a gentlemen was servicing a family with their purchase. A min later (everyone refused to give me her name) a blue shirt, about 5' 4" , female with glasses came up to the register and joined him on assisting the family Putting things in a bag. I asked her to please ring me up if possible. she said they were first. Fair game. I stepped back and waited as both of them proceeded to help 1 client. Someone else walked in with deflated balloons and right away the same blue shirt girl, shouted to the client and proceeded to ask them if they needed help. I asked why she is not ringing me up and the attitude started. I don't give a FK blah blah blah. The mouth on this employee is absolutely ridiculous. And in front of all the clients she proceeded to curse in my direction. I came up to the register and the gentleman stated that only one register is opened. Fair. Now that would have been a nicer approach to customer service??!?!? if I see her there next time I will proceed to blast the internet with reviews. Please review the videos from yesterday 6:30pm and politely correct this employees attitude or rid of her. This is not the end! Such a horrific , embarrassing, rude experience. All bc I needed $120 worth of helium? Thank you but NO!!!!!
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January 2024 by Dana Ryan
Bunch of pot smelling Especially one. Ugg
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January 2024 by Nasibakhon Abralova
Cool place to make each occasion special and spectacular.
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January 2024 by Aleksandr Gun
Good and helpful people. Nice products.
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January 2024 by Dmytro D
Great store with a big diversity of products
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January 2024 by Lena Lipavsky
My favorite store for the party supplies!
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January 2024 by I K
Nice place. A bit expensive
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January 2024 by Zahid Mehmood
Great customer service!!
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December 2023 by Elizabeth K.
When I tell you, WOW - just amazing! I joined the Elf on a Shelf train super last minute and couldn't find it anywhere. The website stated there were a few left sand pick up was available. I ordered online for pick up and my order was ready 30 minutes later! I know it was early and probably had less volume to deal with so it was easy to get my order together but it's still amazing. There is limited parking in this lot unless you park on the deck parking and walk down. People are always in and out so it wouldn't be a long wait. The store is very organized and clean. Easy time to find what you need and staff is great too. Very satisfied with my experience!
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November 2023 by j s
Jessica was extremely helpful in advising us what works within our budget to create beautiful balloon bouquets to use as centerpieces in our event! She even used creative ways to help save money, and notified us about the 15% off text offer- when ordering a large amount it makes a big difference!The 12 arrangements were preordered and delivered on time the next day. Her crew executed our idea beyond our expectations.We are very pleased with the store so neatly displayed, costumer service, and products purchased !Thanks Jessica and party city team for making a memorable night beautiful!
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November 2023 by Julie Amelkin
Nice variety of party and Halloween items. Halloween items were expensive.
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November 2023 by Daniel Bond
We bought items for a Halloween party. Could not use them due to the wrong size. Tried to return them. party City refused the return of $12.00. Really?
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November 2023 by Dmitry Nikolaev
Newly rearranged checkout area, the staff is sweet and helpful. Good deals on Halloween camdy.
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September 2023 by Peter Veress
Great location to find all your party needs
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September 2023 by Bessie Arnold
Great customer service...Sales associate double checked my curbside pickup was accurate by opening bag accounting for each item....I thanked her for being so thorough???????
