Pearle Vision in Brooklyn has a long-standing reputation for providing quality eye care since 1961. The business has received recognition, such as the 2022 Women’s Choice Award, as a top eye care retailer. Customers appreciate the friendly and professional service, often describing their visits as smooth, welcoming, and well-organized. The staff is helpful, caring, and attentive to customer needs, ensuring that each part of the process—from eye exams to selecting glasses—is comfortable and thorough. Many reviews highlight the excellent customer service from staff members who answer questions clearly, take the time to find suitable glasses, and demonstrate professionalism. The environment is clean and hygienic, which builds trust and confidence in the care provided. The eye care team at Pearle Vision offers comprehensive services, including eye exams, state-of-the-art lenses, and a wide selection of designer frames. They work with major insurance plans like EyeMed, VSP, and UnitedHealthcare, making it convenient for many customers. Some reviewers mention that they have been loyal customers for many years, valuing the personal attention and medical follow-up provided. However, a few reviews also mention negative experiences, such as issues with warranty claims or frame repairs, which affected customer satisfaction. Despite these isolated incidents, overall feedback is positive, with many customers recommending Pearle Vision for their professional, caring, and efficient service. Whether for routine eye exams or new glasses, the team at Pearle Vision in Brooklyn strives to meet eye care needs with dedication and kindness.
The service at Pearle Vision was reliable, cost effective and very outstanding, I would definitely recommend to others
August 2024
It was a great experience! Max was great. I’m very happy with the service
August 2024
Enjoyed my appointment with Dr. Maria Katsev. She talked me through the examination process, and provided a great update on my current eye health. Staff was very helpful while shopping for my first pair of lenses.