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October 2023 by Pavel Maliavannikau
Good afternoon.This is the third time you've charged me money for washing a truck. this is fraud. I took the truck in a dirty state. I have a photo. I turned back and drew the attention of the motor worker that the truck was clean both in the cabin and in the cargo compartment. He checked and gave me a receipt with the details. Please check and return the money. Thank you.I don't recommend it. Avoid this place. They're just cheating there.
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July 2023 by B
Overpriced
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December 2022 by Edward Taran
Reserved, but they reserved to some random place cause next to me wasn’t available without letting me know, came to my place and no reserve for me yey
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October 2022 by Sandra G.
The staff are pleasant and helpful. I was able to rent the truck on 2 occasions during my move! The rates are great!
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October 2022 by YAN B
I would’ve given 0 stars if I could , reserved truck 2 months in advance. I went to pick it up and the truck wasn’t available. They gave me bigger truck with empty tank , check engine light , missing pads and dolly ( paid in advance ) . NEVER EVER AGAIN PENSKE TRUCK FROM THIS LOCATION !
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October 2021 by BKLYN GEE
Don't waste your time go someplace else you can't depend on them
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November 2020 by Limy Ylot
I made a truck reservation for 2 weeks. I called the day before to make sure that the truck would be in place. There was no truck. I don't recommend this location! They can set you up
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May 2020 by Jorge E. Cardenas
(Translated by Google) I want to congratulate Penske truck x its customer service and x its prices that up to 6 months ago its prices x rent were reasonable but today they are not alalcace
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December 2019 by Ron Koshy
Confirmed several times for a truck pick up on a Saturday morning. I scheduled it two months in advance, followed up at 1 month to pick up, 2 weeks to pick up, 1 week to pick up, and at 2 days and 1 day to pickup, including the night before. I was always assured the truck would be ready. When I got to Cropsey Ave Home Depot at 7am in the morning after traveling 50 miles from NJ, I was told the truck was not there, there was no explanation as to why, and that this happens all the time with Penske rentals at this location. When I called Penske, I was told to go to another location on Hamilton Ave in Brooklyn to rent a different size truck which was bigger than ordered. I am not a truck driver, and I did not feel comfortable driving a 22 footer (I tried it and returned it). Penske is the reason I was not able to move from Brooklyn to NJ after planning this for 2 months, and I lost income by taking off from work for this. Avoid Penske at all costs. Avoid all Penske trucks. Apparently, UHAUL is not any better.
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September 2019 by Aziz Agzamov
don’t pick up the phone ???
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August 2019 by Andrei Yuzlenko
No good
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May 2019 by Alisher Usmanov us
don't pick up the phone 👎👎👎