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November 2023 by Shannon Busch
I have ordered from Nursing Home Apparel before and been satisfied but with this last order, it was filled by Personal Touch Health Care Apparel. They sent the wrong gowns and I have made multiple phone calls to them, left messages and put in an email contact with no response, over the last three weeks. Will never order from either company again. Very dissatisfied.
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November 2023 by Jack H
Great place to shop, product usually ships out in ***** hours.
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September 2023 by Ying Zhao
1st review I ever write in my life which showed how disappointed I was with the products and service provides by this company. I purchases 2 prints of gowns (pack of 4 for each print) and a adult Bib. Total 9 products, none of them I received is the print I ordered. Talked to their representative Albert, he said they did not have the prints I ordered then they just sent the prints they have. I never heard that the business could be done this way. First, if you do not have the print then you should not list it on the website, second, if you want to send different prints you need check with the customers if I would accept it or not. To return the products, I have to pay the postage by myself and they won't cover it. That sucks. I have to pay the price for the mistake they made!! ( I already paid above $50 for handing and delivery fees when placing the order). In addition, the representative is rude and hard to reach. I am done with this company and will not purchase anything from them any more.
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January 2023 by Norma Massre
What a great experience I had ordering from personal touchI really enjoyed working with you, definitely going to buy from again.low pricing and fast shipping we need more companies like this
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January 2023 by norma M
What a great experience I had ordering from personal touch I really enjoyed working with you, definitely going to buy from again.low pricing and fast shipping we need more companies like this
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December 2022 by WGVR Radio New York
We needed a bunch of PPE items, and this place was great. They shipped pretty fast. Gloves, ISO gowns, masks, helped keep our crew safe. Thank You
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December 2022 by moshe massre
excellent customer service a++ would order from again fast shipping!!!
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November 2022 by Moshe Harary
iv recently ordered from here they have the best products usually I buy stuff from different places and they don't last too long but from here it lasts double the amount of time definitely recommend you buy from here
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September 2022 by Shonta Amandolia
I ordered 2 packs of gowns on 8/17 & paid $10.95 for expedited shipping. I’m writing this review on 8/28. I never received the gowns. I have called twice & spoken with David. Per his request, I sent him proof of purchase from my bank to refund my money. Nothing! I’ve now filed a claim through my bank to reverse the charges. I will be contacting the BBB if this company doesn’t refund my money. In the law of sale, it is the seller's duty to deliver the goods, damages are due for failure to do so. Where the seller wrongfully neglects or refuses to deliver the goods to the buyer, the buyer may maintain an action against the seller for damages for non-delivery.
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July 2022 by A Com News
We needed a bunch of PPE items, and this place was great. They shipped pretty fast. Gloves, ISO gowns, masks, helped keep our crew safe. Thank You
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July 2022 by Rosie Swed
I ordered hospital gowns as a gift for my grandmas birthday and when they arrived they were beautiful. My grandma was very happy with the pattern and quality.
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December 2021 by Daniel DeLise
This Company is great. Been ordering gowns and supplies for our facility from Personal Touch for many years. Shipping always fast. Quality of items received has always been good. Our residents love their backwrap gowns.. Had a problem once where they sent us wrong gowns, but they corrected it.
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October 2021 by Rita Bredice
Picked out three printed gowns. When delivered I received none of the prints I ordered. Prints were juvenile on the gowns I purchased for my 90 yr old mother. David from company called and apologized and told me to contact him personally and he would tell me what prints were available. I called David and ordered three more gowns however David couldn’t guarantee what prints were available. He said he was including a fourth gown at no cost to make up for my disappointment in the first order.We’ll I waited seven days and received only three gowns and one package and paper tag was marked Large, but the tag sewn in the gown was a Medium.I’m done with this company. Their employees lie and their customer service sucks. Don’t waste your time or money. Wish I could have selected “0” stars!By the way have you noticed their response below? Typical poor customer service and representatives.
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October 2020 by Emily Giau
Received the completely wrong product and awful customer service. read the yelp reviews before you order, or just don't order from here at allEdit: emailed as requested below from the owner and still no response. What a joke!
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September 2020 by Diana Kale
Ordered four of the same item. Received two, one of which was the wrong size. Four months and four phone calls later, l am convinced this company uses the internet to scam customers. Did not receive the items ordered or a payment refund. ON LINE FRAUD. BUYER BEWARE!At the owner's request, l placed another call to Personal Touch Health. David apologized for the delay with responding to my delima. He replaced the order with the correct one. Thank you very much David.
