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March 2024 by Sami Abdo
Long wait time, and the pizza wasn't fully cooked in the middle.
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March 2024 by Arianna Star cruz
At this point just get a whole new team , manager on duty doesn’t know what she’s doing , employees scratching their head and touching food with no gloves , food is cold or undercooked , I’ve about had it with this location on multiple
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March 2024 by antoine pope
Where do I begin? Customer service at the store on Marcus Garvey Blvd is horrible!! I made a carryout order for stuff crust pizza, Cinnabon & bacon breadsticks. When I arrived the lady asked for my name and I had to wait even thobi was there 1st in line.(delivery driver skipped me in front of her). Then I looked into their open kitchen to see this young black man looking at me then moves to the side and I can literally here him whisper to his many co workers "that's the guy" then they all start laughing(check your cameras on the receipt that I provide on that day.) So I was given my order and being that this place never gets my soda order right I said to myself "let me check" and sure enough the Cinnabons were actually cinnastix & there were no bacon on the breadsticks. I told the lady she said they ran out. Umm ok why are you being deceitful? Why not state that upon my arrival. Then she says to the manager "we are out of Cinnabon & bacon breadsticks" ummm, the customers are the ones you suppose to tell that to first. Manager approves this tho as she did absolutely NOTHING. It took 3 of them to figure out how to give my refund!!! I don't even think I got my total refund back if ya ask me. But I will DEFINITELY leave this place for the gutter rats who want to be treated this way I have way better options than this place. I just like the rewards they give that's about it bit ill just spend good money for good service next time...after I pick up my free rewards pizza of course. Oh and I've always have problems with a 2 liter Pepsi being delivered. They always give me a cherry Pepsi and never refund my money and always promises for the next time. They are really some lying scumbags in that place AVOID IF SMART!!!!! And dough for stuff crust is undercooked. Threw up eat 3am till 6am
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February 2024 by S White
The food was fresh, and their customer service is amazing! I came to patronize, only because they donated a few boxes of pizza to the emergency room at woodhull hospital.. We appreciate you giving back to the community, and it hasn’t gone unnoticed.. Thanks again for giving back to the
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February 2024 by j j
Today I’ve reached my limit with this location. It’s always something when you order from here. Either the food is cold, undercooked or today…a whole pie with no pizza sauce! Usually they do add it lightly which is frustrating but no sauce at all! For a$27 pie! And that was with a coupon.If your going to up charge so egregiously for chain pizza and only offer DoorDash for delivery, at least take the time to make the orders correctly. It seems like complete carelessness when it comes to the orders and it’s extremely frustrating to waste money like that. The only thing that is good consistently is the boneless wings.
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February 2024 by Presh Love
How the mighty has fallen… I use to order from here all the time…. Pizza use to be tasty and well made. But as of January, it is a disaster. I ordered last month twice and both times it was the wrong order. Ordered pepperoni and received regular cheese pizza. So I wasted money. Then I decided to go in today to order in and when I get home (I live a block away) the pizza is freezing cold, hardly any seasoning or cheese on the pizza, and they overcharged me. I think this place will be closed in like 6-8 months from now. I’m thinking new management because in every time I go there are new people who are rude and make you wait for at least 10 minutes before they take your order… Sad.
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January 2024 by Hasan Muhammad
My favorite pizza ? place ? if I could live off of pizza everyday I
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January 2024 by corey collier
I ordered 3 pizzas and breadsticks and everything was burnt and NOTHING was cut !! How do u order a pizza and can’t even cut up the slices! They then offered a $50 credit and gave us such a horrible time to use it. I willNever ever ever order from this location let alone Pizza Hut again! Im so disgusted
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January 2024 by Daniel Gilbert
Food was fast, fresh, and great tasting.Dietary restrictions: Great options
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January 2024 by Gordo Mc
The Staff was friendly.
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January 2024 by SS Bailey
New place. Food is
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December 2023 by Rosa-lyn M.
Every time I order from this Pizza Hut something always goes wrong this time there was no chicken in the pasta and to get someone on the phone is murder cuz no one ever answers. Then When you call customer service they give you a coupon code that never works Pizza Hut this is f****** unacceptable
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November 2023 by Toya Williams
I had way better, I will not be going back.
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November 2023 by Juan C.
Spoke to a rep on the phone some Indian guy and he was trying to avoid any orders over the phone just be done with his. He said "I need to see how far your location is" meanwhile it was half a mile a way still put me on hold for 5 mins. The worse won't even order he may just spit on your food!
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November 2023 by Krystal Haynes
Bobby who took my phone call when I was calling to confirm my Door Dash order was exceptional, highly professional and efficient. Appreciate top tier customer service when dealing with my food. Thank you!!
