-
March 2024 by Yonaiker Mendoza
Excellent service although someone else who speaks Spanish is missing, thank you
-
March 2024 by Will Jen
Great place to go workout.
-
December 2023 by Curtley Collymore
Great place to workout. Spacious, clean, great music, friendly staff. Can however use some more dumbells, and needs some kettlebells. Oh, and barbells too. They are always all in use and very much unavailable to be used.I love the massage chairs; my fave haha.Overall a great spot!
-
December 2023 by Kenny Medas
Very disappointed with management on how the gym has been, the gym has no air circulation whatsoever. Workout Machines have been down over two months.. one thing the staff does is keep the gym clean.
-
December 2023 by Marc Gaston
I like coming to this gym but I only have a couple of things I think that should be addressed some of the treadmills are not working and the water message need to be adjusted but overall I love working out here
-
December 2023 by Rell
Staff is very rude the black girl working on 11/14 the night shift shouldn’t be working in any capacity with people. She was literally on her phone complaining to who ever she was talking to about me very unprofessional.
-
November 2023 by Benjamin Mendez
Good place to workout. Clean. Music is good and not overpowering.Can use more dumbells. Always a long wait for the10, 20, and 25lbs.Can also use an extra chest press machine. Always a wait.But overall, the place is great!
-
October 2023 by emiya shirou
The management in here is terrible. Convinced he’s the cause of every problem in the gym. All the employees that actually interact with members he fires because he’s jealous that they like them and not him. Jalil is on a power trip and should be fired. The only person I like now in the gym is Jason. His customer service is so excellent I thought he was the manager. If he gets fired I’m officially done with this gym.
-
October 2023 by blac jesusYT
Hubby and my son are the ones going there. Hubby got the $24 membership, which is not really $24. I'm just saying. Meanwhile, my son had the student package for about 2 months, which was good, and we didn't pay a dime for these 2 months. The place can be crowded at time, and you have to wait to use certain equipment. The one Hubby goes to has a free parking lot. I remember when i used to go there, they used to give free t-shirt, sometimes pen, candy, etc but not anymore
-
October 2023 by Felicity Battle
Cool place to get your exercise on! The vibes is right...people mind their business and the hours are accommodating
-
September 2023 by Kay Beach-Leathers
Planet Fitness Carnesie located at 856 Remsen Avenue, Brooklyn NY,11236, is highly dishonest!I was at that location April 15th 2023 where I cancelled my membership. The manager was there and claimed he did it for me. Come to discover that each month since then they have been removing membership frlee from my account. I call them today and was told that the membership was never canceled and that they cannot issue me a refund for all the months they have been removing fees, though the fault isnt mine and I have not set foot in that establishment or used their services since April 15th 2023.They further advised that the only way cancelation can occur is for me to physically come in..again...to get it done and they will continue to remove money from my account until the cancelation is done. I am not physically in NY at this time and for the life of me I cannot understand why they just cannot do it on their end.Why did I cancel in the first place? When I joined the gym I was told they had personal trainers. I started going in March 2023 and discovered they had none. I was advised by the manager that the last trainer no longer worked there and they would have someone new within a month.I don't know how to use gym equipment so I was glad to have the personal trainer services to help. I decided to view YouTube tutorials in the interim and I would take my tripod with me and set it up and look at tutorials on my phone. April 15th I was advised by a staff member that tripods went against their policy...I explained i wasnt recording i was looking at a tutorial..she continued to say it didnt matter, tripods weren't allowed. I went downstairs where I found the manager, and told him why I was using the tripod and asked for an update regarding when the new trainer will start. He advised me then that they decided to no longer offer personal training services. I told him that was not communicated to me and wasn't what I was presented with as a benefit of joining the gym and I requested my membership be canceled....false advertising, not communicating with their customers.I re-download their app to remove my banking information to avoid them taking more money out...come to find out, I am unable to alter or remove my banking information.This is so grossly dishonest if you ask me and horrible business practices on their part and extremely poor attitude towards customer. I have sinced filed a complaint with the better business bureau, requested a stop payment from my bank and also filed a dispute with my bank for the prior charges and the current one. I have not stepped a foot in that gym since April 15th..the manager either is all out liar or plain d*** because all this time I am thinking the membership is canceled and enjoying a better experience at a new gym meanwhile they keep taking money outta my account. One thing for sure, I've now learned I need to check my bank statements each and every month..or I could have stopped this months ago
-
September 2023 by valence williams
I really love planet fitness,the staff is very helpful, the club is always clean and sanitized.The staff is always willing to help with anything...I definitely recommend Pf
-
August 2023 by D.S.
Location has been renovated to have an aesthetic flow that assists with bringing forth ease and comfort as we work out
-
August 2023 by Tiffany Hyde
Y’all need to get it together. Too many workout equipment is/has been “temporarily” out of order. Please work on this.
-
June 2023 by Kattia Maxi
The gym is beautiful and clean. The staff are very helpful and welcoming.