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December 2023 by Eileen Faigenblat
First time shopper here. Spent over $300 on a few groceries. I’m not here to complain about the obviously expensive prices. I’m here to complain about the expired items sold with a wiped off best by date.I’m so disappointed. To wipe off the best by date but just not good enough to where I can just barely see the 04/22 date that was once there?!?Do better.
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December 2023 by Dave Brand
Clean store and good selection. Cheese section has many soft and flavored cheeses but maybe one aged cheese. Best for meat and take out salads.
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December 2023 by Brenda K
We recently used their online service to order food for Shabbat. It worked well, someone called me to offer a substitution for something they were out of. They delivered on time. Will use them again!
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December 2023 by Orit Weinstock
I am writing to express my concern regarding a recent incident involving a defective product purchased from Pomegranate. Despite severe malfunctions resulting in two kitchen accidents, thankfully without any injuries, the attempt to return the product was declined due to the absence of the label. This is despite having both the receipt and the product on hand at the time of the request.I must stress the gravity of the situation and the potential for harm that was narrowly avoided. The refusal to accept the returned item under these circumstances has caused considerable dismay, particularly given Pomegranate's esteemed reputation for customer satisfaction and safety.
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December 2023 by Yaakov
Great selection of products, very neat and clean store. This supermarket is one of the most popular in the area and it's not for no reason. Prices are usually slightly higher than other discount supermarkets n grocery stores in the area.
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November 2023 by MikSchlag
Mouthwatering, mindblowing....absolutely the best customer service, clean and stocked to the gills....they can fulfill your potential in eating. If you can't get obese going here- it's not in you! They should make music videos in the isles...oh, they already do! Don't get addicted. But enjoy the extreme luxury in moderation!
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November 2023 by Belle
Staff so nice! Offered to empty my cart for me and valet helped me put my bags into my car! Really amazing customer care! Wide selection oof products! Absolutely love
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October 2023 by Ronny G.
As a first time customer, I found the store to have a wide selection of Israeli products that I was looking for. I look forward to shopping online in the future since I do not live in close proximity to Pomegranate
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October 2023 by Helen Simpson
Could easily be the best one in the Borough. Quality is all over and customers service is wow.Prices little high, but I am ok with it.
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September 2023 by CUT THE BS
If I could put a zero I would, high prices don’t make your supermarket a high end one -Cleanliness, service, politeness, desire to help your customers, the way you speak to them does make your store a high end one - unfortunately you lack on all the above !The fridge for the meat is in such a bad shape and is so dirty it is scary - you staff speak to customers with such familiarity and rudeness it is unacceptable- your product are too often rotted and not fresh ! All your overprice cooked meal are not eatable - also please don’t answer my comment with one of your pre written answer asking to send an email because I already did and it’s been two months and not one reply was made -
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September 2023 by Aaron Fux
No cheek meet in the shelf for week.Must ask for it, guy will bring out 1 and say last one, same story wek after week.Now, the cheek meat is apparently cut thin so your not even sure whe you get.This comes from the most expensive store in Brooklyn.Another interesting fact, baby salmon and salmon fillet have been slacking for weeks too.Each week, same answer "we sold out"Kind of looks like your closing out, not selling out.Listen, for the prices you charge and the people you go through, please bring the pom back.Thanks
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September 2023 by Debra Baker
I want here 2 days ago and I purchased Arizona gallon he was 3.99 on Friday so I go today on sep 12 and the cashier was rude do not go their please their I not jews that why
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August 2023 by Zachary Thacher
Catering review: ordered around $850 to feed 35 people fora festive Shabbat. It was impossible to get them on the phone when planning the order. Delivery was great, but a kugel was inedible and a tray of roast veggies were huge cuts of starches, not well prepared or appetizing. I called after Shabbat to complain, it was very hard to reach them. They told me I had to have kept the food to return to them. Didn't know that, was in clean up mode after hosting so I threw out the bad food.After more back and forth with them they finally credited me for the bad food. That's been my experience. The good stuff was great but the process was not fun.
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July 2023 by Mikael k.
I was expecting great and expensive however it’s is not a high end super market and was neither.all the product are super American I am just not the target
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July 2023 by Donna
There's no other place that you can trust more than this one. They actually care about you here. Quality goods here top notch.