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July 2023 by Ga Mclean
A 15 minute wait. Only 2 tellers were available. Staff is pleasant
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October 2022 by Zena Conyers
I went in about 11:00am was out by 12noon was pretty fast, I was disappointed that I couldn’t open my business account there because of one document I told the guy I just had a business account with the same papers I showed him and the government don’t send the same documents to everyone, I had all the papers to show I was a non-profit and registered and he still said he couldn’t do it???????but other than that it was good ?
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October 2022 by Arelys Soto
I need to share this review here. Im from Puerto Rico , my whole life being a Banco Popular customer when i came five years ago to NY I want to still with this bank but i feel disrespectful if i can say it like this, when i need to pull money i cant the machine outside no have money and is my closest bank the other ones are so far from me. Im writing because isn’t the first not twice, is constantly. Im talking also maybe for the elderly people too. I appreciate whatever you can do. Thanks.
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August 2022 by Tommy Ace
This bank has improved over the years I remember homeless people use to sleep in the ? that stop when they fix it. The problem I notice is the ? machine is outside which it's not safe to use. The service is fine sometimes the line is long due to one worker is off or out to lunch. To solve that issue just make sure no one takes lunch on the busiest hour.Jesus Christ Loves you John 3:16❤️
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June 2022 by Martha Vallejo
Terrible I had to wait 4 hours just to do something simple
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May 2022 by Awilda Rodriguez
I waited an hour and still didn't get all my transactions taken care of
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April 2022 by Anyi S.
The girl at the front desk is so rude, why work in customer service if you can't treat customers with respect, just went and asked her a question and she just said "no" ignored me and kept talking on a private phone call, my mom asked her if anyone spoke Spanish and she was so rude.Y'all need to teach your employees how to be respectful and nice with everyone.
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March 2022 by Vivian Cruz
DOUBLE ZERO RATING.3/6/22 - Imagine a Bank with no cash in their automatic tellers… SHAME SHAMEOnly One auto cash machine outside in the sidewalk.. very dangerous as well.NOTHING HAS CHANGED. I have a video of the lousy customer service. Absolutely need to hire employees. Giving them a ZERO.I am a Customer for over 25 years.. This Bank isn’t the best neighborhood. Their Automatic teller r unsafe n outside the bank. Now those Automatic teller machines are not working. Today is almost a week, that they are out of service. We r in a minority area n the bank has become Ghetto. Need to go elsewhere.
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March 2022 by Kevin Moye
This is a Horrible location the time you Wait for help is not good
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December 2021 by LuBu Gannicus
This bank has improved over the years I remember homeless people use to sleep in the ? that stop when they fix it. The problem I notice is the ? machine is outside which it's not safe to use. The service is fine sometimes the line is long due to one worker is off or out to lunch. To solve that issue just make sure no one takes lunch on the busiest hour.Jesus Christ Loves you John 3:16❤️
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December 2021 by Cruz Vivian
ZERO RATINGNOTHING HAS CHANGED. I have a video of the lousy customer service. Absolutely need to hire employees. Giving them a ZERO.I am a Customer for over 25 years.. This Bank isn’t the best neighborhood. Their Automatic teller r unsafe n outside the bank. Now those Automatic teller machines are not working. Today is almost a week, that they are out of service. We r in a minority area n the bank has become Ghetto. Need to go elsewhere.
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August 2021 by Germania Mena
(Translated by Google) Very good ??(Original)Muy bueno ??
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July 2021 by Ronny B.
I understand Covid protocols, but what's the difference between everyone bunched up inside to everyone bunched up outside and cooking in the hot sun? Let everyone in. It's July 2021 and the majority of restrictions are lifted. This is BS. I have to constantly be feeding the meter when I have to go to this bank. This needs to be fixed.
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April 2021 by Jones C.
This is the worst bank I have ever been in. I have to wait an hour before seeing the teller. I'm pretty sure you can hire on or two people. I know you have the money. You have one star and that's all you should have. Don't come here you'll be waiting forever
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April 2021 by Chaim h Schwartz
Waiting time is 3 to 7 buissnes days!They have allot of employees but they are sitting and looking on the people with 1 teller open!Go found yourself another bank!
