Premier Luggage & Leather is a highly recommended business known for its excellent luggage repair and customer service. Customers appreciate the friendly and professional staff, including Joel and Ira, who go above and beyond to assist. The store offers quick, stress-free repairs for various luggage items, such as suitcases and backpacks. For example, they can replace broken wheels on discontinued or newer suitcases, often sourcing parts directly from brands like Samsonite, and repair torn zippers efficiently and seamlessly. Many reviews highlight that repairs are completed promptly—sometimes within a week—and at fair prices, with options for shipping repairs if customers prefer not to visit in person. The staff is helpful in finding suitable replacement bags when needed, offering substantial discounts and ensuring the new bags fit large laptops or other needs. Customers also value the store’s wide selection of new luggage and leather goods, making it a convenient place to shop for quality products. Overall, the business provides a friendly, professional experience with honest advice, quick turnaround, and reasonable prices. Whether for repair or purchase, Premier Luggage & Leather is praised as a trusted local shop that delivers great service, making it a top choice for luggage needs.
brought my Samsonite Durham leather laptop bag in for a repair- side joint where one zipper was had torn stitching, and the pull was lost. this is also where the hoop is for the shoulder strap. dropped the bag off on Friday, and it was ready the following Sunday. Not only was the repair/ stitching perfect, but the bag was... read full comment
August 2025
Excellent customer service and prices for zipper repair
June 2025
I couldn't make it out to the shop but Joel responded to my emails and we spoke over the phone and he was able to assess my luggage repair situation. He was able to ship me the exact part I needed and my luggage is back to working order, and just in time for a trip I was taking. Thanks Joel!
