Primp & Polish on Grand Street offers a blend of experiences for customers. Many appreciate the clean and well-kept salon, noting the calming music and welcoming staff. Technicians like Yo-yo and Betty are highlighted for their kindness and expertise, providing wonderful manicures and pedicures. Customers have praised the attention to detail and soothing back massages. However, some express concerns about high prices for gel removal and inconsistencies in service quality. While there are complaints regarding the limited selection of classic nail colors and staff behavior, including pressure to tip, others feel the service is excellent. Overall, while some enjoy the quality and atmosphere, others find areas for improvement.
The customer service was lovely! Informative, flexible and compassionate. Will be back and grateful they could take me in last minute ❤️
January 2025
Susan, my nail technician, was phenomenal. Her attention to detail and meticulous method shows her experience. Very happy with the overall atmosphere and of course my mani. Great service, will recommend and be back soon!
January 2025
New favorite nail spot! So relaxing, and the vibes are great! Also very affordable
