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February 2024 by Derrick Kelley
This is my first time using public. Storageand when I mean the customer service is phenomenal I mean it !!!I recommend this location. To everyone
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February 2024 by Shaniece Coleman
5 stars always ! Even after years, the manager been here for a while and I love the professionalism I receive.
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February 2024 by James Bowels
The customer service at this location is amazing shenese is so welcoming. The location is always clean and well kept.
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February 2024 by Jimmy Paul
I rented a few times at this locations, and I was always greeted at the door with a smile from the women employed here. I have developed an amazing interpersonal relationship with the staff here. The manage, Shenese, has been nothing but courteous and professional through every interaction we had. I would and have certainly recommended all my family and friends to come rent with Public storage facility located here on 1062 Saint John’s place. Come all and enjoy friendly, no hassle, professional service here with a team that will take care of your storage needs.
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November 2023 by Ana Curtin
false advertising for first month $1, more expensive than every other public storage in the area
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October 2023 by Darryl Harrison
The property manager Shanice is wonderful! I’m going to marry her!!!!
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August 2023 by Alyssa Jones
Shenese was amazingggggggg. Answered all my questions, made the process very comfortable. Was able to talk me through what kind of storage space I actually needed. I’d highly recommend this location!
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August 2023 by Pradine Saint-Fort
I had a good storage experience, instructions were clear— and while the circumstances that brought me here were terrible, I greatly appreciated the kindness of staff especially the incomparably Shenese, who was kind, thoughtful, and solutions driven (she helped me troubleshoot something!). I hope others places have folks as kind and thoughtful as here in what is such a stressful experience. She’s amazing!
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August 2023 by Ab B.
I've used self storage in NYC for years, and I get it. But this place is the worst. The employees park in the customer loading bays every day, which blocks access for paying customers; my unit was overrun with mice which covered my stuff with mouse feces and required extensive cleaning with bleach; there were moths of some sort all over the second floor units; and when I moved out on Aug. 2nd, they charged me rent for the entire month of August, stating it was their policy. Never mind that I was only charged a partial month when I originally moved in, they won't pro-rate your rent upon moving out. BE WARNED. This despite the fact that they had already rented out my clean, empty unit within a few days, and were therefore double-charging for a storage unit. This business is the epitome of crass corporate greed, not much different than a scummy landlord. I highly recommend you do not patronize this storage facility, no matter what deal they offer upon renting.
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July 2023 by Prinson Larochelle
For the year and a half ive been here Shenese "the property manager" was wonderful to me. She really kept me in touch with bills and everything else I needed to know. I appreciate all the communication. We need more people like her in every business. Thank you. ???
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June 2023 by Tammy Paul
It's kind of crazy you can't access your own storage unit after 6pm. It is impossible to work full time and rent a unit like this. I could pay less keep my boxes at a friend's apartment...or make more.
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June 2023 by Donald Collier
Amazingggg services! Everytime shenese greets me with a smile. I am a frequent visitor and the staff has always been courteous, the building stays clean and the app shenese helped me with makes life easier.
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March 2023 by Christopher Coe
Stopped in person and was met with kindness and expertise by Milagros, who showed us available spaces that would fit our needs. We then booked our locker online, and everything was very straightforward. She made this whole process so easy!
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February 2023 by D S
Shenese, is amazing. I was strugling with my units lock and she with no hesitation she came with me and of course fixed my problem.
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February 2023 by Nathanya Lucas
Had a unit there for about a month, only issue is they need to include the insurance in the advertised fees. Other than the price illusion they units a clean and staff is very friendly.
