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July 2025 by Kinguska H
I had to use this bathroom for a urine test, it is so disgusting! No running water at all, faucet out of order! No soap no paper, no sanitizing wipes, no alcohol gel or anything to sanitize my hands after touching the door knob, and this is a place where sick ppl go to get checked! It was so filthy i am not sure if it even gets cleaned once a week! I was praying to not get infected with something!
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June 2025 by Josephine Murphy
My nurse Mekul’s was a gem. I usually fear going for blood tests because generally they have to puncture me several times before finding a vein that does not move. Melika was meticulous and searched for just the right vein before she punctured my arm.
She was wonderful.
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June 2025 by Evon Salama
Great service
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June 2025 by Amir Melika
Fast service, clean and professional.
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May 2025 by Brian
I wish I could give them 0 stars. Quest makes it impossible to speak to anyone. They never have anyone at the receptionist desk. They push everyone into doing all actions online. Is it ridiculous to want to set up a follow up appointment while actually in the office?
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May 2025 by Barbara Krasnoff
Having no one at the front desk, but relying completely on electronics, is a problem when you're serving people who may be ill or elderly. The staffer who took my blood was efficient. The restroom had no soap, I was offered the staff sink to wash my hands
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May 2025 by San y
I had a very disappointing experience at this Quest Diagnostics location. The staff were extremely unprofessional and rude from the moment I arrived. Despite having an 8:00 AM appointment, no one acknowledged me or even responded to a polite “Good morning.”
The technician who drew my blood failed to verify my date of birth after printing the labels—an essential safety step. When I pointed this out, she reluctantly handed me the labels.
She casually said “it was funny.” When I asked her what was funny, she ignored me and continued giggling with other staff members in the next room, joking about unrelated office matters—while drawing my blood.
Additionally, the facility was unsanitary. I noticed dried blood stains on the wall near the patient chair and around the garbage bin. This is completely unacceptable and poses a serious health risk. The lack of professionalism and hygiene at this location is deeply concerning.
This matter should be investigated and addressed promptly to ensure the safety and dignity of all patients.
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July 2024 by mimi tann
This facility has terrible reviews and I can assure you they are well deserved. Do yourself a favor and go to a different place for lab work. Walk-ins are supposedly ok, but not really. My wife was the first walk-in when they opened at 8am. An hour and a half later and still not seen. No staff available to help you or schedule an appointment. Can't schedule an appointment on the kiosk there since it doesn't give you that option...Great!! Doesn't appear to matter whether you have an appointment or not. Lots of people there who had appointments were doing the same waiting game. Several individuals had samples they were attempting to drop off only to be given the brush off when staff appeared. Staff was rude about it saying "just wait". Have gone to other Quest Labs many times before with no problems, but this one is horrible.
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July 2024 by Elena Kedmy
The location operates very quick and staff is nice to the patients. I was not much sure if I want to make an appointment at the first place when I read all of the reviews, but the place was the nearest to my job and it is a pretty convenient option for me. So,there was no problem to make an appointment online and to check in when I came in. They took me in after 3 mins I checked in. I have no idea about all of this bad review saying about a long wait. Please, don't be a "walk in" just make an appointment in advanced before you go. You should not expect to be seen right away when you are a "walk in" patient. Healthcare is always tough with the schedule and they do as much as possible even to see a walk in when the schedule is already dramatically overbooked.
The team is professional and careful to the patient. Good service.
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July 2024 by Mo F
REFUSED TO TAKE ME IN WITH A BLOOD ORDER. They claim they didn’t receive it even though I printed it and showed them the letter on MyChart. If you call the operator says “don’t call to check if the order was received, it hasn’t we will request it to be resent”. They didn’t want to help me, and refused to take a simple blood test. The place needs some serious TLC. Disgusting attitudes and unhelpful staff.
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July 2024 by Adam A.
There is no front desk person, went to grab a drink came back attendant that was in the back asked my name, gave it to her she said okay I’ll be right with you. She let 6 people go in front of me. She’s been in the back for more than 20 minutes, I’ve been here for an hour and still have not done any test.
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July 2024 by joseph Phant
Rude service! Extremely understaffed!!!!!!
Made an appointment for 9:30 and was told I wouldn’t be seen until 11:30
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July 2024 by dreamlord 1979
This place needs to be shut down! Walk in at 1PM people still haven't been seen from 11:40AM! I'm not even going to bother waiting! I'm actually going to change my primary care doctor because he only uses quest and I refuse to go there anymore!
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July 2024 by JLW Sale
Made an appointment, still waited over an hour to be seen. 5 other people had the same appointment time. If I weren't FORCED to use this incompetent company I wouldn't.
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July 2024 by Pj Spoons
You can’t even get anyone on the phone for help to ask questions, everything is automated. No costumer service. It won’t let me give zero stars.
